Susan Stavert Roper served in the roles of both dean and department chair for 19 years in California and Oregon. She taught in an annual leadership academy for new deans across the country, served as chair of her state's association of education deans, and organized a network of chairs and deans to support educational reform K-16.Terrence Deal is the author of more than 30 books on leadership including, Reframing Organizations (2003). He has served on the faculty of Stanford, Harvard, Vanderbilt and the University of Southern California and is an international consultant to educational, business, health-care and religious organizations.

• Chapter 1 Introduction: Trapped Between a Rock and a Hard PlaceChapter 2 The Way It Is: Ferreting Out Root Stresses and Plotting New TacticsChapter 3 Change: Stifling Bedlam and Taming TurbulenceChapter 4 Faculty: Confronting Creeps and CliquesChapter 5 Resources: Stepping Up to Cut BacksChapter 6 Bosses: Winning over the Higher-upsChapter 7 The Way It's 'Spozed' To Be: Leadership in ActionChapter 8 Conclusion: Practice and Perseverance

During this economic period when colleges and universities have to do more with less, this timely book presents a multiple frame lens to assist chairs and deans in providing leadership that minimizes conflict and promotes solutions. Through the use of scenarios that are thoughtful, practical, and often humorous, the authors illustrate a broad range of possible strategies for analyzing complex problems in ways likely to be valued and respected by faculty. This highly readable book is a solid contribution to the field.