". . . written in an easy to read and logical format . . . The concepts and principles in this book will never be outdated . . . I recommend this book to anyone who has a responsibility and interest in improving the quality of enterprise software. Whether you are deploying your software internally at your own organization or externally for customers reading this book and implementing the principles (assuming this is not already being done) will undoubtedly improve the quality of your system and will lead to an improved computing experience for your end users." – Alan Madick, in StickyMinds.com, January 2009