Denise Yates has worked in education and training for over thirty-five years to enable all individuals to maximise their potential. For ten years, she was Chief Executive of the national charity, Potential Plus UK (formerly The National Association for Gifted Children). In 2017, Denise left to pursue her passion which could be summarised as 'hidden potential'; children and young people with Dual and Multiple Exceptionality, those with mental health problems and those who have been failed by the system, for whatever reason.