Łukasz Mamica is an associate professor and the Head of Department of Public Economics, Cracow University of Economics, Poland. He is the coordinator of Research Area Industrial Policy and Development at the European Association for Evolutionary Political Economy (EAEPE). He has co-authored all the regional innovation strategies for the Malopolska region and has served as an expert in several projects funded by the OECD, the European Union, Polish government departments, and regional administration units.

• PART I Theoretical aspects of the embeddedness of outsourcing and offshoring processes; 1 The theory and evolution of outsourcing and offshoring processes; 2 Globalisation trends in the service industries: consequences for the international division of labour; 3 The determinants of territorial embeddedness of offshoring and outsourcing firms: a conceptualisation of the problem; 4 The importance of new technologies for business development: automation and robotisation in the services industry; 5 Impact sourcing: theoretical analysis in relation to corporate social responsibility in a globalised market; 6 The development of European business services value chains: the perspective of emerging economies; PART II Dimensions of embeddedness in the outsourcing, offshoring, and global business services sector: international case studies; 7 Bratislava: the development and specific features of outsourcing, offshoring, and the global business services sector; 8 Budapest: the development and specific features of outsourcing, offshoring, and the global business services sector; 9 The development and specific features of outsourcing, offshoring, and knowledge intensive business services in the Czech Republic: the case of Prague and Brno; 10 Krakow vs. other Polish destinations of outsourcing, offshoring, and the global business services sector; 11 The degree of embeddedness of the business process outsourcing sector in the Visegrad Group in the context of its current development trends and case study findings; PART IIIa Internal determinants of the embeddedness of the outsourcing and offshoring sector; 12 The embeddedness of firms and employees in Central Europe: Krakow as an offshoring and outsourcing centre; 13 The importance of Fintech’s development for the embeddedness of outsourcing and offshoring firms; PART IIIb External determinants of the embeddedness of the outsourcing and offshoring sector; 14 The importance of corporate social responsibility in the embedding of the offshore services industry in Krakow; 15 The role of universities in the embeddedness of business process outsourcing; 16 The role of public authorities and other business environment institutions in the territorial embedding of offshore firms in Krakow; Afterword

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