Ray French is a Principal Lecturer in Organizational Behaviour at the University of Portsmouth Business School, UK. Dr French has occupied a number of management roles at the same university and is currently Associate Head of the Organization Studies and HRM Subject Group at Portsmouth Business School. Charlotte Rayner is Professor of Human Resource Management at Portsmouth Business School, UK. Most recently she has been working in the field of Meaning at Work within Positive Organizational Scholarship. Gary Rees is Head of the Organization Studies and Human Resource Management Subject Group at Portsmouth Business School, UK. He is an examiner for the CIPD Organizational Design and Development module and holds Chartered Fellowship of the CIPD and membership of the British Psychological Society, including the Occupational Psychology Division. Sally Rumbles is Director of HR programmes and curriculum and Principal Lecturer in HRM/ OB at the University of Portsmouth, UK. She has worked as a human resource manager in both the private and public sectors and is a member of the Chartered Institute of Personnel and Development (CIPD) and Fellow of the Higher Education Academy.

• About the Authors ixPreface xiAcknowledgements xivHow to Use This Book xvPart 1 Introduction 11 What is Organizational Behaviour? 3Part 2 Individual Differences and Their Relevance to Work 392 Perception, Personality and Values 413 Learning, Reinforcement and Self‐Management 814 Engagement of Employees in the Workplace 109Part 3 Managing the Organization 1475 Changing Worlds and the Design of Work 1496 Organizational Structure and Design 1877 Organizational Culture 225Part 4 People, Processes and Performance 2478 Groups and Teams 2499 Leadership 28710 Power, Politics and Decision Making in Organizations 31511 Communication, Conflict and Negotiation in Organizations 35112 Organizational Change 379Endnotes 409Glossary 437Index 451

Ray French is a Principal Lecturer in Organizational Behaviour at the University of Portsmouth Business School, UK. Dr French has occupied a number of management roles at the same university and is currently Associate Head of the Organization Studies and HRM Subject Group at Portsmouth Business School. Charlotte Rayner is Professor of Human Resource Management at Portsmouth Business School, UK. Most recently she has been working in the field of Meaning at Work within Positive Organizational Scholarship. Gary Rees is Head of the Organization Studies and Human Resource Management Subject Group at Portsmouth Business School, UK. He is an examiner for the CIPD Organizational Design and Development module and holds Chartered Fellowship of the CIPD and membership of the British Psychological Society, including the Occupational Psychology Division. Sally Rumbles is Director of HR programmes and curriculum and Principal Lecturer in HRM/ OB at the University of Portsmouth, UK. She has worked as a human resource manager in both the private and public sectors and is a member of the Chartered Institute of Personnel and Development (CIPD) and Fellow of the Higher Education Academy.

• About the Authors ixPreface xiAcknowledgements xivHow to Use This Book xvPart 1 Introduction 11 What is Organizational Behaviour? 3Part 2 Individual Differences and Their Relevance to Work 392 Perception, Personality and Values 413 Learning, Reinforcement and Self‐Management 814 Engagement of Employees in the Workplace 109Part 3 Managing the Organization 1475 Changing Worlds and the Design of Work 1496 Organizational Structure and Design 1877 Organizational Culture 225Part 4 People, Processes and Performance 2478 Groups and Teams 2499 Leadership 28710 Power, Politics and Decision Making in Organizations 31511 Communication, Conflict and Negotiation in Organizations 35112 Organizational Change 379Endnotes 409Glossary 437Index 451

Ray French is a Principal Lecturer in Organizational Behaviour at the University of Portsmouth Business School, UK. Dr French has occupied a number of management roles at the same university and is currently Associate Head of the Organization Studies and HRM Subject Group at Portsmouth Business School. Charlotte Rayner is Professor of Human Resource Management at Portsmouth Business School, UK. Most recently she has been working in the field of Meaning at Work within Positive Organizational Scholarship. Gary Rees is Head of the Organization Studies and Human Resource Management Subject Group at Portsmouth Business School, UK. He is an examiner for the CIPD Organizational Design and Development module and holds Chartered Fellowship of the CIPD and membership of the British Psychological Society, including the Occupational Psychology Division. Sally Rumbles is Director of HR programmes and curriculum and Principal Lecturer in HRM/ OB at the University of Portsmouth, UK. She has worked as a human resource manager in both the private and public sectors and is a member of the Chartered Institute of Personnel and Development (CIPD) and Fellow of the Higher Education Academy.

• About the Authors ixPreface xiAcknowledgements xivHow to Use This Book xvPart 1 Introduction 11 What is Organizational Behaviour? 3Part 2 Individual Differences and Their Relevance to Work 392 Perception, Personality and Values 413 Learning, Reinforcement and Self‐Management 814 Engagement of Employees in the Workplace 109Part 3 Managing the Organization 1475 Changing Worlds and the Design of Work 1496 Organizational Structure and Design 1877 Organizational Culture 225Part 4 People, Processes and Performance 2478 Groups and Teams 2499 Leadership 28710 Power, Politics and Decision Making in Organizations 31511 Communication, Conflict and Negotiation in Organizations 35112 Organizational Change 379Endnotes 409Glossary 437Index 451