Organizational Behavior and Theory in Healthcare

While healthcare managers must juggle many responsibilities, one of the most important aspects of their job is interacting with and motivating their colleagues and staff. Leaders who develop the skills to deliver on this front will achieve greater individual, team, and organizational success. Organizational Behavior and Theory in Healthcare: Leadership Perspectives and Management Applications examines the theories of organizational design, leadership, management, and social psychology as they apply to health services. Through its practical approach to the tools and framework for understanding, structuring, and changing managerial behavior, the book allows readers to fully comprehend the concepts and recognize how they apply to the interactions and interrelationships of people, structures, and organizations. This extensively revised edition includes 29 new cases, based on real-life experiences, that can be studied in conjunction with specific chapters. The book also contains new chapters on employee satisfaction, work teams, and human resources, as well as an updated chapter on diversity, equity, and inclusion.

Other content new to this edition includes:

• The impact of recent and future innovations in healthcare
• Sexual harassment and power politics in the workplace
• Methods for improving gender and racial equity in health outcomes
• Lessons learned from the COVID-19 pandemic on organizational learning and ethics

In each chapter, the authors outline specific learning competencies to provide students with the knowledge and skills required for their careers in healthcare management. End-of-chapter cases, activities, and questions reinforce students’ learning. Leaders who have a firm grasp of the theories and practices of organizational behavior presented in this book will be able to guide their organizations to peak performance.