Organisational diagnosis

The highly experienced and knowledgeable authors of Organisational Diagnosis provide the reader with the necessary advice, tools and applications to conduct a successful organisational diagnosis. Readers will come to understand how to diagnose concerns/problems and leverage untapped possibilities in the organisation in order to improve and be successful in a competitive, fast-changing world.

The book consists of 13 chapters, which covers the core concepts in conducting an organisational diagnosis.

Content includes:

• Planning and coordinating an organisational diagnosis


• Preparing and involving all stakeholders


• Developing and sourcing assessment instruments


• Survey administration process


• Data gathering in groups – an inclusive way of gathering


• Analysing and interpretation of results


• Follow-up process – clarifying survey results


• Report writing and feedback


• Action planning and learning


• Conducting multicultural research insights gained from theory and practice


• The organisational and psychological impact of Organisational Diagnosis


• Ethical and privacy considerations for research