Organisational Culture for Information Managers

Dr Gillian Oliver is a Senior Lecturer in Archives and Records Management at the School of Information Management, Victoria University of Wellington, New Zealand. Her background in professional practice spans both library and records environments – most recently in digital preservation. Working in Britain, continental Europe and New Zealand prompted an interest in cultural differences for Oliver in the ways in which information is managed. This has been her principal motivator in researching organisational culture in depth.

• List of tablesAbout the authorIntroductionScope and audienceStructureChapter 1: The significance of organisational cultureAbstract:IntroductionWhy is understanding organisational culture so important?Organisational culture and information management – academic researchWhat is organisational culture?Summary and conclusionsChapter 2: National cultureAbstract:IntroductionThe debate surrounding national cultureModels of national cultureHofstede’s dimensionsSummary and conclusionsChapter 3: The structural environmentAbstract:IntroductionLanguageRegional technological infrastructureOverview of the regulatory environmentPrivacyFreedom of informationConclusionChapter 4: Occupational cultureAbstract:IntroductionOccupational cultureOccupational culture and information behavioursThe impact of occupational culture on information management in a universityOur occupational culturesConclusionChapter 5: Corporate cultureAbstract:IntroductionCorporate culture – the tip of the icebergManagement styleIn-house language and narrativesVisual cues inside the organisationExternal representationConclusionsChapter 6: Assessing information cultureAbstract:IntroductionFramework for assessmentConclusionsChapter 7: ScenariosAbstract:IntroductionOrganisation typesScenario one: establishing a special library serviceScenario two: developing a business case for a digital libraryScenario three: implementing an electronic document and records management system (EDRMS)Scenario four: establishing an in-house archives repositoryConclusionsConclusionIndex

"…informative and well-reasoned and is highly recommended., The Australian Library JournalThis book will appeal to those who enjoy a fresh perspective and wish to deepen their understanding of the diverse organisational cultures in our globalised world." --The Australian Library Journal