Barry L. Duncan, PsyD, a therapist, trainer, and researcher with 7, hours of clinical experience, is director of the Heart and Soul of Change Project. Dr. Duncan has published, as author or coauthor, more than articles in various publications, as well as books, addressing client feedback, consumer rights and involvement, the power of relationship, and a risk/benefit analysis of psychotropic medications. Because of his self-help books (the latest is What's Right With You), he has appeared on Oprah and several other national TV programs. His work regarding consumer rights and client feedback, the Partners for Change Outcome Management System (PCOMS), is included in the Substance Abuse and Mental Health Services Administration's National Registry of Evidence-Based Programs and Practices and has been implemented across the United States and in 2 other countries. He codeveloped PCOMS to give clients the voice they deserve as well as to provide clients, clinicians, administrators, and payers with feedback about the client's response to services, thus enabling more effective care tailored to client preferences. He is the developer of the clinical process of PCOMS. Dr. Duncan implements PCOMS in small and large systems of care and conducts agency trainings, workshops, and keynote presentations on all of the topics listed above. Drawing upon his extensive clinical experience and passion for the work, his trainings speak directly to the frontline clinician about what it means to be a therapist and how each of us can re-remember and achieve our original aspirations to make a difference in the lives of those we serve.