Telecommuting--people working at home with computers connected to offices many miles away--could reshape the way America works. What are the effects of this phenomenon on workers, managers, and labor unions? What is the technology behind this arrangement? What are the legal implications surrounding telecommuting? In this volume, these issues are addressed by experts in computer applications and information systems, business and industry, training and operations, corporate forecasting and analysis, law, organizational behavior, and labor. Case studies of several actual telecommuting systems are presented.
Board on Telecommunications and Computer Applications, National Research Council
1 Front Matter; 2 Introduction; 3 I. Case Studies; 4 Overview; 5 American Express Company: Project Homebound; 6 Blue Cross/Blue Shield of South Carolina: Program for Clerical Workers; 7 U.S. Army: Prototype Program for Professionals; 8 Mountain Bell: Program for Managers; 9 Control Data Corporation: Alternate Work Site Programs; 10 F International: Twenty Years; 11 II. Issues and Problems; 12 Legalities; 13 Effects of Work Location on Motivation; 14 Use and Misuse of Workstations at Home; 15 Discussion: Labor Issues; 16 Discussion: Lessons Learned; 17 III. The Future; 18 Technology Forecast; 19 Clerical Workers and New Office Technologies; 20 The Potential of Remote Work for Professionals; 21 Commentary; 22 Appendix A: Control Data AWS Employee Survey; 23 Appendix B: Control Data AWS Manager Interview Protocol; 24 Appendix C: AFL-CIO Resolution on Computer Homework; 25 Index
National Research Council, Division on Earth and Life Studies, Board on Life Sciences, Committee on Metagenomics: Challenges and Functional Applications
National Research Council, Division of Behavioral and Social Sciences and Education, Institute of Medicine, and Families Board on Children, Youth, Steve Olson
National Research Council, Division on Earth and Life Studies, Board on Agriculture and Natural Resources, Committee on Animal Nutrition, Subcommittee on Dog and Cat Nutrition
National Research Council, Division of Behavioral and Social Sciences and Education, Commission on Behavioral and Social Sciences and Education, and Statistical Sciences Committee on AIDS Research and the Behavioral, Social, Lincoln E. Moses, Heather G. Miller, Charles F. Turner
National Research Council, Division on Engineering and Physical Sciences, Commission on Engineering and Technical Systems, Division of Natural Hazard Mitigation, Committee on Natural Disasters
National Research Council, Division on Engineering and Physical Sciences, Commission on Engineering and Technical Systems, Division of Natural Hazard Mitigation, Committee on Natural Disasters
National Research Council, Division on Earth and Life Studies, Environment and Resources Commission on Geosciences, Board on Environmental Studies and Toxicology, Committee to Review the Outer Continental Shelf Environmental Studies Program, Ecology Panel
National Research Council, Division on Engineering and Physical Sciences, Commission on Engineering and Technical Systems, Board on Telecommunications and Computer Applications