ARNOLD TUKKER manages the research programme on Sustainable Transitions and System Innovation at TNO, Delft, and was the manager of SusProNet. He worked previously with the Dutch Environment Ministry on waste management and enforcement.

• Foreword Bas de Leeuw, UNEP DTIE, France Part I: Product-services: The context1. Introduction Arnold Tukker, TNO, The Netherlands Part II: Fundamentals concerning competitiveness and sustainability2. Product-services: A specific value proposition Arnold Tukker and Christiaan van den Berg, TNO, The Netherlands, and Ursula Tischner, econcept, Germany  3. Product-services and competitiveness Arnold Tukker and Christiaan van den Berg, TNO, The Netherlands  4. Product-services and sustainability Arnold Tukker, TNO, The Netherlands, and Ursula Tischner and Martijn Verkuijl, econcept, Germany Part III: Product-service development5. The toolbox for product-service development Martijn Verkuijl and Ursula Tischner, econcept, Germany, and Arnold Tukker, TNO, The Netherlands Part IV: Potential for product-services in five need areas6. Introduction to the need area-specific chapters Arnold Tukker, TNO, The Netherlands  7. Need area 1: Base materials Rui Fraz8. Need area 2: Information and communication technologiesMartin Charter, Graham Adams and Tom Clark, Centre for Sustainable Design, UK9. Need area 3: OfficesMartijn Verkuijl and Ursula Tischner, econcept, Germany10. Need area 4: FoodErik Tempelman, Peter Joore, Tom van der Horst and Helma Luiten, TNO, The Netherlands11. Need area 5: HouseholdsAn Vercalsteren and Theo Geerken, VITO, BelgiumPart V: Reflections and conclusions12. Towards an integrated approach to PSS designUrsula Tischner, econcept, Germany, and Arnold Tukker, TNO, The Netherlands13. ConclusionsArnold Tukker, TNO, The Netherlands, and Ursula Tischner, econcept, GermanyAnnex 1: A practical guide for PSS developmentUrsula Tischner, econcept, Germany, and Arnold Tukker, TNO, The NetherlandsAnnex 2: tools, alphabeticalMartijn Verkuijl and Ursula Tischner, econcept, Germany, and Arnold Tukker, TNO, The Netherlands

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ARNOLD TUKKER manages the research programme on Sustainable Transitions and System Innovation at TNO, Delft, and was the manager of SusProNet. He worked previously with the Dutch Environment Ministry on waste management and enforcement.

• Foreword Bas de Leeuw, UNEP DTIE, France Part I: Product-services: The context1. Introduction Arnold Tukker, TNO, The Netherlands Part II: Fundamentals concerning competitiveness and sustainability2. Product-services: A specific value proposition Arnold Tukker and Christiaan van den Berg, TNO, The Netherlands, and Ursula Tischner, econcept, Germany  3. Product-services and competitiveness Arnold Tukker and Christiaan van den Berg, TNO, The Netherlands  4. Product-services and sustainability Arnold Tukker, TNO, The Netherlands, and Ursula Tischner and Martijn Verkuijl, econcept, Germany Part III: Product-service development5. The toolbox for product-service development Martijn Verkuijl and Ursula Tischner, econcept, Germany, and Arnold Tukker, TNO, The Netherlands Part IV: Potential for product-services in five need areas6. Introduction to the need area-specific chapters Arnold Tukker, TNO, The Netherlands  7. Need area 1: Base materials Rui Fraz8. Need area 2: Information and communication technologiesMartin Charter, Graham Adams and Tom Clark, Centre for Sustainable Design, UK9. Need area 3: OfficesMartijn Verkuijl and Ursula Tischner, econcept, Germany10. Need area 4: FoodErik Tempelman, Peter Joore, Tom van der Horst and Helma Luiten, TNO, The Netherlands11. Need area 5: HouseholdsAn Vercalsteren and Theo Geerken, VITO, BelgiumPart V: Reflections and conclusions12. Towards an integrated approach to PSS designUrsula Tischner, econcept, Germany, and Arnold Tukker, TNO, The Netherlands13. ConclusionsArnold Tukker, TNO, The Netherlands, and Ursula Tischner, econcept, GermanyAnnex 1: A practical guide for PSS developmentUrsula Tischner, econcept, Germany, and Arnold Tukker, TNO, The NetherlandsAnnex 2: tools, alphabeticalMartijn Verkuijl and Ursula Tischner, econcept, Germany, and Arnold Tukker, TNO, The Netherlands

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ARNOLD TUKKER manages the research programme on Sustainable Transitions and System Innovation at TNO, Delft, and was the manager of SusProNet. He worked previously with the Dutch Environment Ministry on waste management and enforcement.

• Foreword Bas de Leeuw, UNEP DTIE, France Part I: Product-services: The context1. Introduction Arnold Tukker, TNO, The Netherlands Part II: Fundamentals concerning competitiveness and sustainability2. Product-services: A specific value proposition Arnold Tukker and Christiaan van den Berg, TNO, The Netherlands, and Ursula Tischner, econcept, Germany  3. Product-services and competitiveness Arnold Tukker and Christiaan van den Berg, TNO, The Netherlands  4. Product-services and sustainability Arnold Tukker, TNO, The Netherlands, and Ursula Tischner and Martijn Verkuijl, econcept, Germany Part III: Product-service development5. The toolbox for product-service development Martijn Verkuijl and Ursula Tischner, econcept, Germany, and Arnold Tukker, TNO, The Netherlands Part IV: Potential for product-services in five need areas6. Introduction to the need area-specific chapters Arnold Tukker, TNO, The Netherlands  7. Need area 1: Base materials Rui Fraz8. Need area 2: Information and communication technologiesMartin Charter, Graham Adams and Tom Clark, Centre for Sustainable Design, UK9. Need area 3: OfficesMartijn Verkuijl and Ursula Tischner, econcept, Germany10. Need area 4: FoodErik Tempelman, Peter Joore, Tom van der Horst and Helma Luiten, TNO, The Netherlands11. Need area 5: HouseholdsAn Vercalsteren and Theo Geerken, VITO, BelgiumPart V: Reflections and conclusions12. Towards an integrated approach to PSS designUrsula Tischner, econcept, Germany, and Arnold Tukker, TNO, The Netherlands13. ConclusionsArnold Tukker, TNO, The Netherlands, and Ursula Tischner, econcept, GermanyAnnex 1: A practical guide for PSS developmentUrsula Tischner, econcept, Germany, and Arnold Tukker, TNO, The NetherlandsAnnex 2: tools, alphabeticalMartijn Verkuijl and Ursula Tischner, econcept, Germany, and Arnold Tukker, TNO, The Netherlands

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