Museum Websites and Social Media

Ana Sanchez Laws is Assistant Professor in the discipline of Media Arts and Production at the University of Canberra. She is the author of Panamanian Museums and Historical Memory (Berghahn Books 2011), has collaborated on projects at the Panama Viejo Monumental Complex (World Heritage Site), and is a video artist whose works have been exhibited around the globe.

• List of Illustrations Acknowledgements Introduction PART I: HISTORY AND THEORY Chapter 1. Museums online, from repositories to forums Chapter 2. Digital heritage and sustainability Chapter 3. Trusting the online museum PART II: PRACTICE Chapter 4. A practical social media primer for museum staff Chapter 5. A Survey of Museum Social Media PART III: CASES Chapter 6. The Museum of London (MOL) Chapter 7. The Museum of World Culture (Varldskulturmuseet) and the Carlotta Portal Chapter 8. Comparing off- and online Aboriginal, Indigenous and 'Ethnic' representations in museums and galleries in Sydney and Panama City PART IV: FUTURES Chapter 9. Augmenting The Garden of Australian Dreams at the National Museum of Australia Chapter 10. Cultural Interfaces to Environmental Data at the Questacon National Science Centre, Australia Conclusion References Index

"This book is a timely offer that will provide both museum workers and audiences with some resolutions in dealing with new challenges emerging from the social media age - this book takes a step further, driving readers to think about questions from a different perspective, such as how museums can help shape the future of the web while being shaped by the web." * Heng Wu, Nanjing Museum " - a very accessible textbook aimed both at museum studies students and at museum professionals wishing to understand and engage with the use of the web and associated media platforms in museums - As someone who teaches a unit in this area, I would use it as one of the readings." * Andrea Witcomb, Deakin University