Multitasking in the Digital Age

Gloria Mark is a Professor in the Department of Informatics, University of California, Irvine. Her research focuses on studying the impact that digital technology has on people in real-world settings. She uses a range of sensors, biosensors, and other measures to conduct precision tracking of information workers digital media use, focus, and mood. She received her Ph.D. in Psychology from Columbia University. She has worked at the German National Research Center for Information Technology (now Fraunhofer Institute) and has been a visiting researcher at Microsoft Research, IBM, Boeing, and The MIT Media Lab. In 2006 she received a Fulbright scholarship where she worked at the Humboldt University in Berlin, Germany. She has been the technical program chair for the premiere ACM CSCW12, ACM CSCW06, and ACM GROUP05 conferences, has won and been nominated for best paper awards, and is on the editorial board of the top journals in the field of human-computer interaction: ACM TOCHI and Human-Computer Interaction. Her work has appeared in the popular press such as The New York Times, the BBC, NPR, Time, and The Wall Street Journal, and she was invited to speak at the South x Southwest (SXSW) conference.

• Acknowledgments.- Introduction.- What is Multitasking?.- Multitasking in Information Work.- Interruptions.- Email.- Focus.- Conclusions.- References.- Author Biograohyt.