Multiculturalism and Information and Communication Technology

Pnina Fichman is an Associate Professor in the School of Informatics and Computing and the Director of the Rob Kling Center of Social Informatics. Her research in social informatics focuses on the relationships be tween information technologies and cultural diversity, and the consequences and impacts of this interaction on group process and outcomes. She studies processes and outcomes of crowds, online communities, virtual teams, and information intermediation. In addition, her research addresses motivation for, perception of, and reaction to online deviant behaviors, such as trolling and discrimination. She has published articles in such publications as Information and Management, Journal of the American Society for Information Science & Technology, and Journal of Information Science. She earned her Ph.D. from SILS UNC in 2003 Madelyn Sanfilippo is a second-year doctoral stu dent in Information Science at Indiana University, Bloomington’s School of Informatics and Computing. Madelyn is interested in the relationship between so cial inequality and information inequality. Her work addresses social and political issues surrounding in formation and information technology access. She plans to specifically consider the interaction between information policy and information technology in the domain of government information, from a social informatics perspective, in her doctoral research

• Introduction.- Social Informatics Approach to Multiculturalism and ICT: Bidirectional Impacts.- Social (Cultural) Deterministic Approach to Multiculturalism and ICTs: ICT as the Dependent Variable.- Technological Deterministic Approach to Multiculturalism and ICT: ICT as the Independent Variable.- Conclusions.- Author Biographies.