Edited by the late Michael A. Crew, formerly CRRI Professor of Regulatory Economics and Director, Center for Research in Regulated Industries (CRRI), Rutgers Business School, Rutgers, The State University of New Jersey, Newark, US and the late Paul R. Kleindorfer, former Paul Dubrule Professor of Sustainable Development, INSEAD, France and Anheuser-Busch Professor Emeritus of Management Science, Wharton School, University of Pennsylvania, US

• Contents:Preface1. Non-linear Pricing, Volume Discounts and the USO under EntryMichael A. Crew and Paul R. Kleindorfer2. Price Differentiation: What is Acceptable for a Universal Service Provider?Richard Eccles3. Postal Price Regulation in a Competitive EnvironmentRalf Wojtek and Martin Zauner4. Failure to Implement the Postal Directive in the EU and EEA: Public and Private Enforcement of State LiabilityAlessandra Fratini and Mariacristina Bottino5. Forecasting Letter Volumes: Augmenting Econometric Baseline Projections Vance L. Martin, Chris Paterson and Jessie Xiaokang Wang6. Uncertainty and Projections of the Demand for Mail Frédérique Fève, Jean-Pierre Florens, Leticia Veruete-McKay, Soterios Soteri and Frank Rodriguez 7. Do Volume Increases and Decreases Have the Same Effect on Labor Hours?Michael D. Bradley, Jeff Colvin and Mary K. Perkins 8. A Panel Data Analysis of Inefficiency and Heterogeneity in the Postal SectorCatherine Cazals, Paul Dudley, Jean-Pierre Florens and Michael Jones 9. Affordability of Postal Services Addressed to HouseholdsClaire Borsenberger, Denis Joram and Lise Martin10. Towards a 21st Century Postal Service John C. Panzar 11. Privatization: Could the Benefits Seen in Other Network Industries be Realized in Postal Industries?Stuart Holder and Helen Smith 12. The Confluence of the Postal Sector with the Internet Economy and Regulation John Hearn 13. Allocating Cost between Universal Services and Services Outside the Scope of Universal Service Heikki Nikali, Kari Elkelä, Pekka Leskinen, Päivi Rokkanen and Peter Karlsson14. Price-cap Regulation in the Postal Sector: Single versus Multiple Baskets Claire Borsenberger, Sébastien Bréville, Helmuth Cremer, Philippe De Donder and Denis Joram 15. Optimal Pricing of Mail in the Transactional Market and Welfare for the Wider Communications Market Philippe De Donder, Helmuth Cremer, Paul Dudley and Frank Rodriguez16. A Market Study of Packets and Parcels Services Stephen Gibson and Nancy Race17. Defending Mail Markets Against New Entrants: An Application of the Defender ModelChristian Jaag, Helmut Dietl, Urs Trinkner and Oliver Fürst18. Liberalization and Postal WorkersHenrik B. Okholm and Anna Möller19. Government Use of the Postal System: An Ignored USO Component Michael J. Ravnitzky and J.P. Klingenberg 20. UPU Terminal Dues: Winners and Losers James I. Campbell Jr., Alex Kalevi Dieke and Martin Zauner 21. On the Use of Reverse Auctions to Designate Universal Postal Service ProvidersCarlos Costa22. Priority and Non-Priority Services: Returning to the Origins?Filipa Silva 23. Understanding Consumer Preferences for Paper and Digital Marketing ChannelsKari Elkelä24. Accounting for Behavioral Biases for Non-biased Demand Estimations Meloria Meschi and Carla Pace

Edited by the late Michael A. Crew, formerly CRRI Professor of Regulatory Economics and Director, Center for Research in Regulated Industries (CRRI), Rutgers Business School, Rutgers, The State University of New Jersey, Newark, US and the late Paul R. Kleindorfer, former Paul Dubrule Professor of Sustainable Development, INSEAD, France and Anheuser-Busch Professor Emeritus of Management Science, Wharton School, University of Pennsylvania, US

• Contents:Preface1. Non-linear Pricing, Volume Discounts and the USO under EntryMichael A. Crew and Paul R. Kleindorfer2. Price Differentiation: What is Acceptable for a Universal Service Provider?Richard Eccles3. Postal Price Regulation in a Competitive EnvironmentRalf Wojtek and Martin Zauner4. Failure to Implement the Postal Directive in the EU and EEA: Public and Private Enforcement of State LiabilityAlessandra Fratini and Mariacristina Bottino5. Forecasting Letter Volumes: Augmenting Econometric Baseline Projections Vance L. Martin, Chris Paterson and Jessie Xiaokang Wang6. Uncertainty and Projections of the Demand for Mail Frédérique Fève, Jean-Pierre Florens, Leticia Veruete-McKay, Soterios Soteri and Frank Rodriguez 7. Do Volume Increases and Decreases Have the Same Effect on Labor Hours?Michael D. Bradley, Jeff Colvin and Mary K. Perkins 8. A Panel Data Analysis of Inefficiency and Heterogeneity in the Postal SectorCatherine Cazals, Paul Dudley, Jean-Pierre Florens and Michael Jones 9. Affordability of Postal Services Addressed to HouseholdsClaire Borsenberger, Denis Joram and Lise Martin10. Towards a 21st Century Postal Service John C. Panzar 11. Privatization: Could the Benefits Seen in Other Network Industries be Realized in Postal Industries?Stuart Holder and Helen Smith 12. The Confluence of the Postal Sector with the Internet Economy and Regulation John Hearn 13. Allocating Cost between Universal Services and Services Outside the Scope of Universal Service Heikki Nikali, Kari Elkelä, Pekka Leskinen, Päivi Rokkanen and Peter Karlsson14. Price-cap Regulation in the Postal Sector: Single versus Multiple Baskets Claire Borsenberger, Sébastien Bréville, Helmuth Cremer, Philippe De Donder and Denis Joram 15. Optimal Pricing of Mail in the Transactional Market and Welfare for the Wider Communications Market Philippe De Donder, Helmuth Cremer, Paul Dudley and Frank Rodriguez16. A Market Study of Packets and Parcels Services Stephen Gibson and Nancy Race17. Defending Mail Markets Against New Entrants: An Application of the Defender ModelChristian Jaag, Helmut Dietl, Urs Trinkner and Oliver Fürst18. Liberalization and Postal WorkersHenrik B. Okholm and Anna Möller19. Government Use of the Postal System: An Ignored USO Component Michael J. Ravnitzky and J.P. Klingenberg 20. UPU Terminal Dues: Winners and Losers James I. Campbell Jr., Alex Kalevi Dieke and Martin Zauner 21. On the Use of Reverse Auctions to Designate Universal Postal Service ProvidersCarlos Costa22. Priority and Non-Priority Services: Returning to the Origins?Filipa Silva 23. Understanding Consumer Preferences for Paper and Digital Marketing ChannelsKari Elkelä24. Accounting for Behavioral Biases for Non-biased Demand Estimations Meloria Meschi and Carla Pace

Edited by the late Michael A. Crew, formerly CRRI Professor of Regulatory Economics and Director, Center for Research in Regulated Industries (CRRI), Rutgers Business School, Rutgers, The State University of New Jersey, Newark, US and the late Paul R. Kleindorfer, former Paul Dubrule Professor of Sustainable Development, INSEAD, France and Anheuser-Busch Professor Emeritus of Management Science, Wharton School, University of Pennsylvania, US

• Contents:Preface1. Non-linear Pricing, Volume Discounts and the USO under EntryMichael A. Crew and Paul R. Kleindorfer2. Price Differentiation: What is Acceptable for a Universal Service Provider?Richard Eccles3. Postal Price Regulation in a Competitive EnvironmentRalf Wojtek and Martin Zauner4. Failure to Implement the Postal Directive in the EU and EEA: Public and Private Enforcement of State LiabilityAlessandra Fratini and Mariacristina Bottino5. Forecasting Letter Volumes: Augmenting Econometric Baseline Projections Vance L. Martin, Chris Paterson and Jessie Xiaokang Wang6. Uncertainty and Projections of the Demand for Mail Frédérique Fève, Jean-Pierre Florens, Leticia Veruete-McKay, Soterios Soteri and Frank Rodriguez 7. Do Volume Increases and Decreases Have the Same Effect on Labor Hours?Michael D. Bradley, Jeff Colvin and Mary K. Perkins 8. A Panel Data Analysis of Inefficiency and Heterogeneity in the Postal SectorCatherine Cazals, Paul Dudley, Jean-Pierre Florens and Michael Jones 9. Affordability of Postal Services Addressed to HouseholdsClaire Borsenberger, Denis Joram and Lise Martin10. Towards a 21st Century Postal Service John C. Panzar 11. Privatization: Could the Benefits Seen in Other Network Industries be Realized in Postal Industries?Stuart Holder and Helen Smith 12. The Confluence of the Postal Sector with the Internet Economy and Regulation John Hearn 13. Allocating Cost between Universal Services and Services Outside the Scope of Universal Service Heikki Nikali, Kari Elkelä, Pekka Leskinen, Päivi Rokkanen and Peter Karlsson14. Price-cap Regulation in the Postal Sector: Single versus Multiple Baskets Claire Borsenberger, Sébastien Bréville, Helmuth Cremer, Philippe De Donder and Denis Joram 15. Optimal Pricing of Mail in the Transactional Market and Welfare for the Wider Communications Market Philippe De Donder, Helmuth Cremer, Paul Dudley and Frank Rodriguez16. A Market Study of Packets and Parcels Services Stephen Gibson and Nancy Race17. Defending Mail Markets Against New Entrants: An Application of the Defender ModelChristian Jaag, Helmut Dietl, Urs Trinkner and Oliver Fürst18. Liberalization and Postal WorkersHenrik B. Okholm and Anna Möller19. Government Use of the Postal System: An Ignored USO Component Michael J. Ravnitzky and J.P. Klingenberg 20. UPU Terminal Dues: Winners and Losers James I. Campbell Jr., Alex Kalevi Dieke and Martin Zauner 21. On the Use of Reverse Auctions to Designate Universal Postal Service ProvidersCarlos Costa22. Priority and Non-Priority Services: Returning to the Origins?Filipa Silva 23. Understanding Consumer Preferences for Paper and Digital Marketing ChannelsKari Elkelä24. Accounting for Behavioral Biases for Non-biased Demand Estimations Meloria Meschi and Carla Pace