Mike Daugherty is Manager of the Microsoft Consulting Resource Unit for the Central Region as well as a Senior Solution Architect and Program Manager with HP Consulting and Integration Services. He travels widely, working with large Exchange installations and helping clients manage their systems. He is based in Texas.

• Chapter 1 — Introduction Chapter 2 - Preparing to Manage Exchange 2003Chapter 3 - Operations FrameworksChapter 4 - Management and Monitoring ToolsChapter 5 - Managing the Exchange Organization Chapter 6 - Managing Exchange ServersChapter 7 - Managing E-mail Connectivity EnvironmentsChapter 8 - Managing RecipientsChapter 9 - Addresses, Address Lists, and Offline Address ListsChapter 10 - Backup and Recovery OperationsChapter 11 - Virus and SPAM ProtectionChapter 12 - Monitoring ExchangeChapter 13 - Microsoft Operations ManagerChapter 14 - Proactive Administration Summary

Mike Daugherty is Manager of the Microsoft Consulting Resource Unit for the Central Region as well as a Senior Solution Architect and Program Manager with HP Consulting and Integration Services. He travels widely, working with large Exchange installations and helping clients manage their systems. He is based in Texas.

• Chapter 1 — Introduction Chapter 2 - Preparing to Manage Exchange 2003Chapter 3 - Operations FrameworksChapter 4 - Management and Monitoring ToolsChapter 5 - Managing the Exchange Organization Chapter 6 - Managing Exchange ServersChapter 7 - Managing E-mail Connectivity EnvironmentsChapter 8 - Managing RecipientsChapter 9 - Addresses, Address Lists, and Offline Address ListsChapter 10 - Backup and Recovery OperationsChapter 11 - Virus and SPAM ProtectionChapter 12 - Monitoring ExchangeChapter 13 - Microsoft Operations ManagerChapter 14 - Proactive Administration Summary

Mike Daugherty is Manager of the Microsoft Consulting Resource Unit for the Central Region as well as a Senior Solution Architect and Program Manager with HP Consulting and Integration Services. He travels widely, working with large Exchange installations and helping clients manage their systems. He is based in Texas.

• Chapter 1 — Introduction Chapter 2 - Preparing to Manage Exchange 2003Chapter 3 - Operations FrameworksChapter 4 - Management and Monitoring ToolsChapter 5 - Managing the Exchange Organization Chapter 6 - Managing Exchange ServersChapter 7 - Managing E-mail Connectivity EnvironmentsChapter 8 - Managing RecipientsChapter 9 - Addresses, Address Lists, and Offline Address ListsChapter 10 - Backup and Recovery OperationsChapter 11 - Virus and SPAM ProtectionChapter 12 - Monitoring ExchangeChapter 13 - Microsoft Operations ManagerChapter 14 - Proactive Administration Summary