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This is a revision of a classic! This text provides a single source for information on both the structure and management of quality systems and the use of statistics to control and improve quality. It incorporates an international flavor and a good balance of services and manufacturing coverage. The goal of the second edition remains the same as the first edition - to promote learning by means of practical, effective applications intended to develop, control, and improve quality systems and processes.
Harrison M. Wadsworth and Kenneth S. Stephens are the authors of Modern Methods For Quality Control and Improvement, 2nd Edition, published by Wiley.
History and Evolution of Quality Control and AssuranceQuality and Quality SystemsThe ISO 9000 Quality SystemTotal Quality ManagementReview of Fundamental Statistical ConceptsIntroduction to Control ChartsControl Charts for AttributesControl Charts for VariablesSpecial Control ChartsSpecification Limits, Tolerances, and Related TechniquesProcess Control and Improvement TechniquesIndustrial ExperimentationRobust DesignReliabilityAcceptance Sampling for AttributesAttribute Sampling TablesAcceptance Sampling by VariablesSpecial Attribute Sampling Procedures