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Modern economies depend on innovation in services for their future growth. Service innovation is directly related to business models that support these services, i.e. The STOF model provides a ‘holistic’ view on business models with four interrelated perspectives, i.e., Service, Technology, Organization and Finance.
Produktinformation
Utgivningsdatum2010-10-19
Mått155 x 235 x 19 mm
Vikt522 g
FormatHäftad
SpråkEngelska
Antal sidor327
FörlagSpringer-Verlag Berlin and Heidelberg GmbH & Co. KG
Theory.- Service Innovation and Business Models.- Conceptualizing the STOF Model.- STOF Model: Critical Design Issues and Critical Success Factors.- The Mobile Context Explored.- The STOF Method.- What’s Next? Some Thoughts and a Research Agenda.- Applications.- A Practitioner View on Generic Design Issues and Success Factors.- The Dynamic STOF Model in Practice.- A We-Centric Service: The PolicePointer.- Balancing Customer and Network Value of Mobile Payment Services.- Robustness of IPTV Business Models.- Mobile Service Bundles.- Designing Mobile Remittance Services in Developing Countries.- Assessing the Business Potential for New Mobile Services from Mock-Up Evaluation.- A Standalone Digital Music Vending Service.- From Prototype to Exploitation: Mobile Services for Patients with Chronic Lower Back Pain.- From Prototype to Exploitation: Organizational Arrangements for a Personalized Dementia Directory.