Del 0 - The Future of Work and Employment series

Missing Voice?

Worker Voice and Social Dialogue in the Platform Economy

Inbunden, Engelska, 2022

AvAdrian Wilkinson,Tony Dundon,Paula K. Mowbray,Sarah Brooks

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This timely book addresses the key debates and challenges surrounding the future of work, covering the macro, meso and micro levels of gig work. It provides a consideration of the ways in which technology is shaping the lives of those working in the gig and digital platform economy within the 21st century.Written by leading experts in their respective fields, chapters cover a range of global issues concerning not only technology but the social relationships of gig work, management by algorithm, and how to regulate individual and collective voice in the remote gig economy. Utilising leading research and case studies from companies such as Uber and Deliveroo, the book considers what governments and the law can do to shape a better future for the worker voices and employment conditions of atypical and non-standard workers which, in turn, can help to better impact society.Missing Voice? will be a key resource for scholars and students researching employment conditions, worker and human rights, employment, and labour relations in the fields of business and human resource management, industrial relations and sociology. It will also be of interest to policy-makers, trade unions and think tanks who are interested in labour market changes and issues of worker voice and management practice in the gig economy more broadly.

Produktinformation

Utgivningsdatum2022-10-11
Mått156 x 234 x undefined mm
FormatInbunden
SpråkEngelska
SerieThe Future of Work and Employment series
FörlagEdward Elgar Publishing Ltd
ISBN9781839105531

Edited by Adrian Wilkinson, Distinguished Professor, Department of Management, Griffith Business School, Griffith University, Australia, Tony Dundon, Professor of Employment Relations and Human Resource Management, University of Limerick, Ireland and the Work and Equalities Institute, University of Manchester, UK, Paula K.Mowbray, Senior Lecturer in Human Resource Management, Griffith University, Australia and Sarah Brooks, Lecturer in Organisational Behaviour, Sheffield University Management School, University of Sheffield, UK

Contents:PART I INTRODUCTION1 Missing voices?: Integrating worker voice and socialdialogue in the platform economy 2Adrian Wilkinson, Tony Dundon, Paula K. Mowbray andSarah BrooksPART II MACRO CONSIDERATIONS2 The legal framework of worker voice in the platform economy 20Alan Bogg3 Giving platform workers a say: regulating for voice in thegig economy 48Andrew Stewart and Jim Stanford4 How do workers gain voice on digital work platforms?Hotspots and blind spots in research on platform worker voice 71Laura Thäter, Thomas Gegenhuber, Elke Schü.ler andMarkus EllmerPART III MESO FORCES5 How anger sparks voice: exploring individual andcollective voice in the remote gig economy 109Alex J. Wood, Nick Martindale and Vili Lehdonvirta6 Work, spatial changes and ‘arm’s-length bargaining’ in theplatform economy 130Miguel Martínez Lucio, Debra Howcroft, Holly Smith,Stephen Mustchin and Stefania Marino7 Voice in platform-enabled gig work 153Anne Keegan and Jeroen MeijerinkPART IV MICRO EXPERIENCES8 Is anybody there? An examination of the voice experiencesof Uber ride-share drivers 175Paula K. MowbrayPART V INTEGRATING WORKER VOICE IN THE GIGECONOMY9 When voices from below are heard: the case of a Swissonline food-delivery platform 195Nicola Cianferoni, Luca Perrig and Jean-Michel BonvinIndex

‘Missing Voice? provides a fresh insight on the present and future of worker voice in precarious gig-based work. While past research has dissected the reasons for poor working conditions in the platform economy, this book presents models for improving those conditions. Findings suggest that worker mobilization is central to strengthening voice; but it is most likely to lead to more worker-centered and democratic management policies where collective action is accompanied by real institutional change, through new laws and union agreements.’