Meeting the Challenge of Human Resource Management

Vernon D. Miller is an Associate Professor in the Department of Communication and Department of Management at Michigan State University, USA.Michael E. Gordon is a Professor at the Rutgers Business School – New Brunswick, USA.

• Part I: Introduction 1. Communication and Human Resource Management: Historic Ties and New Relationships 2. The Importance of Communication in Fulfilling the Strategic Role of HRM Part II: Staffing 3. Employee Recruitment 4. The Role of Communication in Intuitive and Analytical Employee Selection 5. Effective New Employee Socialization: A Review of the Critical Role of Communication 6. Promotions and Transfers 7. Disclosure and Deception: Communication Issues in Organizational Disengagement 8. How Staffing Functions Communicate to Organization Members and the Public Part III: Developing 9. Meeting the Communication Challenges of Training 10. The Appraisal Interview: Finding the Right Words 11. Leadership, Ingratiation, and Upward Communication in Organizations 12. Change Management 13. Implications of Communication Research for Improving Developing Policies, Procedures, and Functions Part IV: Conserving 14. Attitude Surveys 15. How Communication Affects Employee Knowledge of and Reactions to Compensation Systems 16. The Role of Communication in Employee Safety and Health Management 17. Managing Diversity through Effective Communication 18. Work-Life Issues 19. Media Management: The Integration of HRM, Technology, and People 20. Global Operations 21. Implications of Communication Research for Improving Conserving Policies, Procedures, and Functions Part V: Epilogue 22. Mapping the ‘Trading Zones’ of Communication and Human Resource Management

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