Committee on Measuring and Improving Infrastructure Performance, National Research Council

• 1 Front Matter; 2 Executive Summary; 3 1 Introduction; 4 2 Infrastructure Performance and its Measurement; 5 3 The Performance Assessment Process; 6 4 Measures of Infrastructure Performance; 7 5 Infrastructure Improvement Through Performance-Based Management; 8 6 Findings, Conclusions, and Recommendations; 9 7 References; 10 Appendix A: Statement of Task; 11 Appendix B: Biographical Sketches of Committee Members and Staff; 12 Appendix C: Colloquium Participants; 13 Appendix D: Meeting Participants; 14 Appendix E: Selected Bibliography on Infrastructure Performance; 15 Appendix F: Glossary

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Committee on Measuring and Improving Infrastructure Performance, National Research Council

• 1 Front Matter; 2 Executive Summary; 3 1 Introduction; 4 2 Infrastructure Performance and its Measurement; 5 3 The Performance Assessment Process; 6 4 Measures of Infrastructure Performance; 7 5 Infrastructure Improvement Through Performance-Based Management; 8 6 Findings, Conclusions, and Recommendations; 9 7 References; 10 Appendix A: Statement of Task; 11 Appendix B: Biographical Sketches of Committee Members and Staff; 12 Appendix C: Colloquium Participants; 13 Appendix D: Meeting Participants; 14 Appendix E: Selected Bibliography on Infrastructure Performance; 15 Appendix F: Glossary

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Committee on Measuring and Improving Infrastructure Performance, National Research Council

• 1 Front Matter; 2 Executive Summary; 3 1 Introduction; 4 2 Infrastructure Performance and its Measurement; 5 3 The Performance Assessment Process; 6 4 Measures of Infrastructure Performance; 7 5 Infrastructure Improvement Through Performance-Based Management; 8 6 Findings, Conclusions, and Recommendations; 9 7 References; 10 Appendix A: Statement of Task; 11 Appendix B: Biographical Sketches of Committee Members and Staff; 12 Appendix C: Colloquium Participants; 13 Appendix D: Meeting Participants; 14 Appendix E: Selected Bibliography on Infrastructure Performance; 15 Appendix F: Glossary

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