Catherine Creary is a certified network trainer and educational consultant. She is the author of the Network+ All-In-One Lab Manual and she has designed and written online courses for Digital Think, including a course on Microsoft Windows 2000 Configuring, Supporting, and Extending Remote Access. Catherine has a degree in education. Gene Villarin will serve as technical editor for this project. Gene (MCSE, MCT) is an experienced curriculum developer and instructor who reviews and evaluates textbooks for Computer Education Institute (CEI).

• Ch. 1: Introduction to Installing, Configuring, and Administering Microsoft Windows XP Professional; Ch. 2: Performing an Attended Installation of Windows XP Professional; Ch. 3: Performing an Unattended Installation of Windows XP Professional; Ch. 4: Configuring and Troubleshooting the Desktop Environment; Ch. 5: Managing Windows XP Hardware; Ch. 6: Configure and Manage I/O Devices; Ch. 7: Configuring Disk Drives and Disk Volumes; Ch. 8: Printing and Faxing; Ch. 9: Resource Administration; Ch. 10: Networking; Ch. 11: Internet Connections, Remote Desktop, and Remote Assistance; Ch. 12: Configuring Managing and Troubleshooting Security; Ch. 13: Monitoring and Optimising System; Performance and Reliability