Catherine Creary is a certified network trainer and educational consultant. She is the author of the Network+ All-In-One Lab Manual and she has designed and written online courses for Digital Think, including a course on Microsoft Windows 2000 Configuring, Supporting, and Extending Remote Access. Catherine has a degree in education. Gene Villarin will serve as technical editor for this project. Gene (MCSE, MCT) is an experienced curriculum developer and instructor who reviews and evaluates textbooks for Computer Education Institute (CEI).