Kenneth N. McKay is a professor of management sciences at the University of Waterloo, Waterloo Canada. He has several decades of research and consulting experience in manufacturing management including such topics as Lean, quality processes, supply chain management and production control. Since 2003 he has been focusing on Japanese manufacturing management techniques and the next stage in Japan's manufacturing journey. Dr. Vincent C.S. Wiers is an expert in planning complex manufacturing operations. He works as a consultant at Twinlog and as a researcher at Eindhoven University of Technology. His academic expertise lies in the human factor in production control and he has published his work in several academic journals, such as the Journal Of Operations Management, Production Planning & Control, and the International Journal of Operations and Production Management.