Managing People and Activities

Tom Burden is the author of Managing People and Activities: An Active Learning Approach, published by Wiley. Leslie Hamilton is the author of Managing People and Activities: An Active Learning Approach, published by Wiley.

• Introduction. Section I: Managing People:.Part I:.1. Management and leadership.2. Management.3. Leadership.4. Categories of management style.Part II:.5. The culture of organisations.6. Culture. 7. Power.8. Politics.9. Values and belief.10. Ideologies.11. Social influences. Part III:.12. Organisational development.13. Stages in organisational development.14. Future trends.15. Team-based organisations.Part IV:. 16. Individual and interpersonal behaviour.17. Motivation.18. Personality.19. Perception.20. Role theory and conflict.21. Organisational issues.Part V:. 22. Teams.23. Teams or groups?.24. Group processes.25. Stages in the development of teams.26. Characteristics of teams.27. Team composition.28. Conflict resolution. 29. Meetings as aids to decision making.Part VI:.30. Performance at work. 31. Identifying training needs.32. Providing training.33. Reviewing training activities. 34. Individual performance reviews.35. Discipline and grievance.36. Support strategies. Section II: Managing Activities:.Part I: .37. Work planning and organisation.38. Strategies and plans.39. Planning tools.40. Effectiveness and efficiency measures.41. Organisational analysis techniques.42. Method study. Part II:.43. Communications.44. Giving orders.45. Instruction.46. Training and development styles.47. Team briefing.48. Reports.49. Presentations.Part III:.50. Identifying constraints and meeting objectives.51. External influences. 52. Regulatory controls.53. Negotiating.54. Managerial roles.55. Co-ordinating activities.Part IV:.56. Reviewing and monitoring.57. Establishing performance standards.58. Reviewing performance standards.59. Competencies.60. Value analysis.61. Auditing.62. Systems analysis.63. The impact of new technology.