Managing Organizational Change: A Multiple Perspectives Approach ISE

Ian Palmer is a Pro Vice-Chancellor Business and Vice President of RMIT Melbourne, Australia

• PART 1 Groundwork: Understanding and Diagnosing Change Chapter 1: Managing Change Stories and Paradoxes Chapter2: Images of Change Management Chapter3: Why Change? Contemporary Pressures and Drivers Chapter4: What to Change? A Diagnostic ApproachPART 2 Implementation: The Substance and Process of Change Chapter 5: What Changes? Chapter6: Purpose and Vision Chapter7: Change Communication Strategies Chapter8: Resistance to Change Chapter9: Organization Development and Sense-Making Approaches Chapter10: Change Management PerspectivesPART 3 Running Threads: Sustainability and the Effective Change Manager 11: Sustaining Change versus Initiative Decay12: The Effective Change Manager: What Does It Take