Jenny Eriksson Lundstrom is Senior Researcher at NITA - the Swedish IT-User Centre - and Lecturer of Information Systems at the Department of Informatics and Media, Uppsala University, Sweden. For several years, she has been researching information technology and knowledge management, with a multidisciplinary perspective on IT and innovation. Mats Edenius is a Professor of Information Systems in the Department of Informatics and Media at Uppsala University. His research interests lie within the areas of information technology and knowledge management. Stefan Hrastinski is Associate Professor of Media Technology at KTH Royal Institute of Technology, Sweden. He is also affiliated with the Swedish IT-User Centre and the Department of Informatics and Media at Uppsala University. His main research interests are online learning, collaboration, and innovation in organizational and educational settings. Mikael Wiberg is Full Professor in the Department of Informatics and Media at Uppsala University where he holds the chair in HCI - Human Computer Interaction. Prior to this position, Wiberg held a position as Research Director for the Umea Institute of Design, Sweden. Par J. Agerfalk is Full Professor in the Department of Informatics and Media at Uppsala University where he holds the Chair in Information Systems. He held prior positions at Orebro University, Lero, the Irish Software Engineering Research Centre, Jonkoping International Business School, and the University of Limerick. His research interests include information systems development, open source software, and global software development.