Stewart Clegg is Research Professor and Director of the Centre for Management and Organization Studies Research at the University of Technology, Sydney and he is also a Visiting Professor at Copenhagen Business School and EM-Lyon. A prolific publisher in leading academic journals in social science, management and organization theory, he is also the author and editor of many books, including the following Sage volumes: Handbook of Power (with Mark Haugaard 2009), Handbook of Macro-Organization Behaviour (with Cary Cooper 2009), and Handbook of Organization Studies (with Cynthia Hardy, Walter Nord and Tom Lawrence, 2006).Dr Martin Harris is a Senior Lecturer at the Essex University Business School. He has edited (with Ian McLoughlin) Innovation, Organization Change and Technology and published in leading journals such as the Journal of Management Studies, Human Relations, and the Journal of Information Technology. Martin's current research is centred on digital technology, 'post-bureaucracy' and 'the politics of forgetting' in UK public institutions such as the BBC, the British Library and the NHS. Dr Harro Höpfl is Reader at the Essex Business School, and was formerly Senior Lecturer in Politics at Lancaster University; he is also Visiting Professor at the Pedagogical University, Krakow. He has published extensively (individually authored books, contributions to edited volumes and to standard reference works, and articles in leading journals). He is particularly interested in the history of political thought, especially reason of state, Machiavellianism, and the political and organizational thought of the Jesuits and Calvinists, and on concepts of authority, power and legitimacy, corporate and political accountability, and the theory of bureaucracy and post-bureaucracy.

• INTRODUCTION

This thought provoking volume successfully emplaces important empirical developments in major UK public services settings in a wider organizational and theoretical perspective.

Stewart Clegg is Research Professor and Director of the Centre for Management and Organization Studies Research at the University of Technology, Sydney and he is also a Visiting Professor at Copenhagen Business School and EM-Lyon. A prolific publisher in leading academic journals in social science, management and organization theory, he is also the author and editor of many books, including the following Sage volumes: Handbook of Power (with Mark Haugaard 2009), Handbook of Macro-Organization Behaviour (with Cary Cooper 2009), and Handbook of Organization Studies (with Cynthia Hardy, Walter Nord and Tom Lawrence, 2006).Dr Martin Harris is a Senior Lecturer at the Essex University Business School. He has edited (with Ian McLoughlin) Innovation, Organization Change and Technology and published in leading journals such as the Journal of Management Studies, Human Relations, and the Journal of Information Technology. Martin's current research is centred on digital technology, 'post-bureaucracy' and 'the politics of forgetting' in UK public institutions such as the BBC, the British Library and the NHS. Dr Harro Höpfl is Reader at the Essex Business School, and was formerly Senior Lecturer in Politics at Lancaster University; he is also Visiting Professor at the Pedagogical University, Krakow. He has published extensively (individually authored books, contributions to edited volumes and to standard reference works, and articles in leading journals). He is particularly interested in the history of political thought, especially reason of state, Machiavellianism, and the political and organizational thought of the Jesuits and Calvinists, and on concepts of authority, power and legitimacy, corporate and political accountability, and the theory of bureaucracy and post-bureaucracy.

• INTRODUCTION

This thought provoking volume successfully emplaces important empirical developments in major UK public services settings in a wider organizational and theoretical perspective.

Stewart Clegg is Research Professor and Director of the Centre for Management and Organization Studies Research at the University of Technology, Sydney and he is also a Visiting Professor at Copenhagen Business School and EM-Lyon. A prolific publisher in leading academic journals in social science, management and organization theory, he is also the author and editor of many books, including the following Sage volumes: Handbook of Power (with Mark Haugaard 2009), Handbook of Macro-Organization Behaviour (with Cary Cooper 2009), and Handbook of Organization Studies (with Cynthia Hardy, Walter Nord and Tom Lawrence, 2006).Dr Martin Harris is a Senior Lecturer at the Essex University Business School. He has edited (with Ian McLoughlin) Innovation, Organization Change and Technology and published in leading journals such as the Journal of Management Studies, Human Relations, and the Journal of Information Technology. Martin's current research is centred on digital technology, 'post-bureaucracy' and 'the politics of forgetting' in UK public institutions such as the BBC, the British Library and the NHS. Dr Harro Höpfl is Reader at the Essex Business School, and was formerly Senior Lecturer in Politics at Lancaster University; he is also Visiting Professor at the Pedagogical University, Krakow. He has published extensively (individually authored books, contributions to edited volumes and to standard reference works, and articles in leading journals). He is particularly interested in the history of political thought, especially reason of state, Machiavellianism, and the political and organizational thought of the Jesuits and Calvinists, and on concepts of authority, power and legitimacy, corporate and political accountability, and the theory of bureaucracy and post-bureaucracy.

• INTRODUCTION

This thought provoking volume successfully emplaces important empirical developments in major UK public services settings in a wider organizational and theoretical perspective.