Managing Health Services

Häftad, Engelska, 2005

Av Nick Goodwin, Reinhold Gruen, Valerie Iles

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Health care systems are highly complex and dynamic. Different systems around the world vary in the way services are managed yet, regardless of these differences, the need for effective managers and managerial leaders is essential in allowing organizations or professionals to achieve specific goals.

This book provides an understanding of the concepts of management, managerial leadership and governance within health care systems. It provides a thorough introduction to, and conceptual framework for, the analysis of health systems management and goes on to examine fundamental management tasks, including:

Managing income and finances
Managing people
Managing strategy and change
Managing results

Series Editors: Rosalind Plowman and Nicki Thorogood.

Produktinformation

Utgivningsdatum2005-11-16
Mått171 x 241 x 16 mm
Vikt443 g
FormatHäftad
SpråkEngelska
Antal sidor248
Upplaga2
FörlagMcGraw-Hill Education
ISBN9780335218523

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Overview of the bookSection 1: Understanding the roles of managers and management in health careThe basics of good management The nature of management Managerial skills and qualitiesProblem solvingSection 2: Health care funding Funding health care systemsPurchasing health servicesSection 3: Managing peopleHuman resource management and developmentHuman resources planning: forecasting demand and supplyThe recruitment and selection processPerformance management, appraisal and career developmentManaging inter-professional relationshipsSection 4: Managing resultsEvaluating performanceManaging resultsPerformance related paySection 5: Managing changeDetermining strategic actionChange managementMaking change happenSection 6: The leadership role of managersManagement and leadershipApproaches to successful leadershipGlossaryIndex