Managing Diversity Flashpoints in Higher Education

Häftad, Engelska, 2010

639 kr

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Covering a timely topic, which is more and more frequently in the news, this book offers vignettes that will sharpen the reader's ability to recognize and respond to difficult situations sparked by identity differences among faculty, staff, and students in college and university settings. The authors provide a systematic guide to addressing interpersonal conflicts that arise out of issues of identity difference, both for individuals and for campus work teams who provide direct service to students. Managing Diversity Flashpoints in Higher Education empowers readers to diagnose diversity flashpoint situations and positively address them without creating defensiveness and barriers to dialogue. The authors include an overview of the changing ethnic, racial, and gender composition of students in higher education in the United States and the major trends in campus responses to the changing student population. They offer an approach to creating higher education environments that welcome people of all cultural characteristics and promote civility on campus. The book is founded on the authors' research on diversity flashpoints in higher education for which they interviewed a national sample of student affairs professionals. The authors identified uncomfortable interpersonal situations with faculty members in which the discomfort arose from student identity difference. This process led to the formulation of strategies for using vignettes (resulting from interviews) in professional development sessions.

Produktinformation

Utgivningsdatum2010-03-16
Mått155 x 233 x 12 mm
Vikt243 g
FormatHäftad
SpråkEngelska
SerieACE Series on Higher Education
Antal sidor160
FörlagBloomsbury Publishing Plc
ISBN9781607096528

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Joseph E. Garcia is the Bowman Distinguished Professor of Leadership Studies and director of the Karen W. Morse Institute for Leadership at Western Washington University. He is president of the Management Faculty of Color Association and serves on a number of editorial boards in the fields of management and management education. Karen J. Hoelscher is professor of elementary education in the Woodring College of Education at Western Washington University. In 2001, Hoelscher received Western Washington UniversityOs Diversity Achievement Award.

Garcia and Hoelscher have given us, not only an erudite and insightful analysis for understanding diversity-driven communication difficulties, but also provided us a utilitarian tool for addressing these difficulties. The book is a well-researched and well written work that takes an action-based approach to handling difficult situations. Wisely, the authors have couched their advice in the tradition of professional development, rather than character improvement. Going from problem to theory to action, Garcia and Hoelscher provide insightful ways of thinking about diversity-related strain and turn those into methods to improve 'diversity self-efficacy.' This book should be on the shelf of every administrator and manager in institutions of higher education as a resource and training tool.

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