Managing Cultural Heritage

Luca Zan is Director of the GIOCA (Graduate Degree in Innovation and Organization of Culture and the Arts) master program and GIOCA Research group at the Department of Management, University of Bologna, Italy. He is Adjunct Professor in the Masters in Arts Management program at Carnegie Mellon University, USA, and at the China Academy of Fine Arts, Beijing, China. Sara Bonini Baraldi is Assistant Professor in the Department of Management, University of Bologna, Italy. She teaches in the GIOCA master program and is a member of the GIOCA Research group. Maria Lusiani is a Research Fellow in the Department of Management, Università Ca' Foscari, Venice, Italy and a member of the GIOCA Research group in the Department of Management, University of Bologna, Italy. Daniel David Shoup is a researcher with Archaeological/Historical Consultants, Oakland, California, USA, and a member of the GIOCA Research group in the Department of Management, University of Bologna, Italy. Paolo Ferri is a Postdoctoral Researcher at the Stockholm Business School, Stockholm University, Sweden, and a member of the GIOCA Research group in the Department of Management, University of Bologna, Italy. Federica Onofri is coordinator of the GIOCA master program, and a member of the GIOCA Research group in the Department of Management, University of Bologna, Italy.

• Chapter 1 International Perspectives on Management and Cultural Heritage, LucaZan; Part 1 Managerialization and Change; Chapter 2 Arts Organizations and the Transformation of the Public Sector, PaoloFerri, LucaZan; Chapter 3 The International Museum of Ceramics Between Two Narratives, MariaLusiani, LucaZan; Chapter 4 Failure to Change, PaoloFerri, LucaZan; Chapter 5 The Turkish Model of Decentralization in Cultural Heritage, DanielShoup, Sara BaraldiBonini, LucaZan; Part 2 Institutional Settings and Business Models; Chapter 6 Institutional Settings and Business Models, MariaLusiani, LucaZan; Chapter 7 Managerial Transformation at Heritage Malta, MariaLusiani, LucaZan; Chapter 8 Institutional Design and the Business Model of Machu Picchu, LucaZan, MariaLusiani; Part 3 Change and Business Plans; Chapter 9 Planning, MariaLusiani, DanielShoup, LucaZan; Chapter 10 Master Plans at Machu Picchu, LucaZan, MariaLusiani; Chapter 11 Byzantine Planning in Istanbul, DanielShoup, LucaZan; Part 4 The Heritage Chain; Chapter 12 The Heritage Chain, Sara BoniniBaraldi, LucaZan; Chapter 13 The Micro Level, LucaZan, Sara BoniniBaraldi; Chapter 14 The Macro Level, Sara BoniniBaraldi, DanielShoup, LucaZan; Part 5 Between Policies and Practices; Chapter 15 Between Policies and Practices, Sara BoniniBaraldi, LucaZan; Chapter 16 Best and Worst Practices in Cultural Policy, LucaZan, Sara BoniniBaraldi, FedericaOnofri; Chapter 17 Indirect Policies, Sara BoniniBaraldi, PaoloFerri, MariaLusiani, LucaZan; Chapter 18 Taking Management Seriously in Heritage Studies, LucaZan;

’Professor Zan and his team of researchers have produced an instructive and discerning volume of international case studies on the management of heritage sites and institutions, including some "high profile" cases like Machu Picchu and Pompeii. The authors, through their "on the ground", micro-level analysis of management practices, reveal the limitations of "one model fits all" strategies that tend to dominate the field.’ Christina Kreps, University of Denver, USA ’At a time when long-dominant heritage paradigms are being challenged and the organizational and financial stability of heritage organizations is under constant threat, Managing Cultural Heritage offers compelling evidence for the importance of management perspectives in today’s Cultural Heritage field. I recommend it highly as an invaluable resource for heritage students, scholars, and working professionals.’ Neil Asher Silberman, Coherit Associates LLC and University of Massachusetts Amherst, USA