Managing Crises in Tourism

Acolla Lewis-Cameron is Dean of the Faculty of Social Sciences at the University of the West Indies, St. Augustine, Trinidad. She is the lead editor of Marketing Island Destinations: Concepts and Cases and co-author of Contemporary Caribbean Tourism: Concepts and Cases.Leslie-Ann Jordan is a Senior Lecturer of Hospitality and Tourism Management in the Department of Management Studies at the University of the West Indies, St. Augustine Campus, Trinidad. She is the lead editor of “Sports Event Management: The Caribbean Experience”. Her research interests include tourism development in small island developing states in the Caribbean, tourism planning and development and tourism policy and decision-making’Sherma Roberts is Senior Lecturer in Tourism at the University of the West Indies, Cave Hill Campus, Barbados. She has co-edited three books and co-authored Contemporary Caribbean Tourism: Concept and Cases

• Part 1:-Background and Theoretical Context.- Chapter 1:- Introduction.- Chapter 2:- Understanding Small Island States & Territories by Acolla Lewis-Cameron & Leslie-Ann Jordan-Miller .- Chapter 3:- Conceptualising Resilience in Small Island States by Sherma Roberts .- Part 2:-Environmental Resilience.- Chapter 4:- Cruise Tourism and Resilience in Marine Ecosystems in the Caribbean: A Socio-Environmental Study of St. Lucia by Myrna Ellis.- Chapter 5:- Tourism Resilience in the Caribbean island of Cozumel: Best practice and high risk áreas by Kennedy Obombo Magio.- Chapter 6:- A resilient eco-tourism island: A case study of Dominica and its tourism recovery strategies post 2017 Hurricane Maria by Tenisha Brown-Williams and Amanda Charles.- Part 3:- Socio-Cultural Resilience.- Chapter 7:- Community resilience in the face of a natural disaster: Puerto Rico’s adventure tourism industry by Mechelle Best and José H. Gonzalez.- Chapter 8:-An Integrated Path Towards a Resilient Tourism Sector in North-East Tobago by Aljoscha Wothke, Joanna Moses-Wothke and Leslie-Ann Jordan.- Chapter 9:-From exclusive to exclusion zone and back again: Marketing Montserrat under the Mount Chance eruptions by Johnathan Skinner.- Chapter 10:-Building a resilient tourism future through youth involvement and consumer-centric service excellence in Grenada by Marion Joppe & Kimberly Thomas-Francois.- Part 3:-Economic Resilience.- Chpater 11:-Increasing the Resilience of Micro, Small and Medium Tourism Enterprises to Tropical Cyclones in Small Island Developing States by Thalia Balkaran and David Smith.- Chapter 12:-Building Resilience by Strengthening the Link between Tourism and Agriculture: An Assessment of the Purchasing Patterns of Selected Hotels in Jamaica by Eritha Huntley-Lewis, Tolulope Bewaji and Clive Scott.- Chapter:-  An analysis of economic and political resilience strategies adopted by The Bahamas as an archipelagic Small Island Development State by Sophia Rolle.- Chapter 14:-Integrative Entrepreneurship as a Tourism Resilience Strategy for Sustainable Development: A Case Study of Castara, Tobago by Shinelle Smith and Leslie-Ann Jordan-Miller.- Chapter 15:- Hotel Resilience to Terrorist Threats – Is there a case for Barbados? by Vincent Bradshaw.- Chapter 16:- The tension between lives and livelihoods- an analysis of resilience strategies by tourism-dependent Caribbean territories by Sherma Roberts.- Conclusion.