Managing Core Public Services

Inbunden, Engelska, 1998

AvDavid McKevitt

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This major text for students of public services management combines well-developed management theory with research from a range of countries including Germany, Holland, Ireland, New Zealand, Sweden and the UK.

Produktinformation

Utgivningsdatum1998-11-13
Mått177 x 255 x 27 mm
Vikt680 g
FormatInbunden
SpråkEngelska
Antal sidor304
FörlagJohn Wiley and Sons Ltd
ISBN9780631193111

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Acknowledgements. List of Tables.List of Figures.Glossary of Terms.List of Acronyms and Abbreviations.1. Introduction.2. Managing the Core Public Services.3. Service Delivery - Meeting Citizen Needs.4. Managing Resources for Social Gain.5. Strategic Control of Core Public Services.6. Organizational Structures for Effective Service Delivery.7. Managing Professionals.8. Review of Reform Programmes.References.Appendix.Index.