Adele M. Fasick, PhD, specializes in public library service to children and young adults. Leslie Edmonds Holt, PhD, consults with libraries, schools, and child-serving agencies.

• ContentsList of FiguresSection I: The Library in its Community: Challenges and ChangesChapter 1: Why Do We Need Libraries for Children? Purposes of Children's LibrariesChanging PrioritiesTypes of Children's LibrariesPublic librariesSchool librariesSpecial librariesPlanning Services for All ChildrenPreschool ChildrenSchool Age ChildrenTransitional UsersAdultsDifferences Unrelated to AgeTypes of ServicesBuilding CollectionsMaking the Collection AccessibleDelivering Information ServicesProviding Educational and Recreational ProgramsOutreachMarketing ServicesEvaluation and AccountabilityLooking ForwardChapter 2: Getting to Know Today's ChildrenDemographic ChangesChanging Educational TrendsHomeschoolingOnline Schools and ClassesHigh Stakes TestingE-TextbooksChanging Uses of Media and TechnologyChanges in Reading FormatsSchoolsPublic LibrariesChanges in Information SeekingDigital ResourcesGroup SearchingChanges in Employment OutlookSection II: Planning Services: Challenges and ChangesChapter 3: Strategic PlanningMission Statements for Strategic PlanningPublic Library Mission StatementsSchool Library Mission StatementsChildren's Libraries in Other SettingsMoving from Mission to Departmental GoalsEnvironmental ScanStrategy Formulation through ObjectivesHallmarks of Useful Objectives, Activity Statements and IndicatorsCollaborative PlanningVisualizing the Strategic Planning ProcessChapter 4: Evaluation Evaluating AchievementKnowing Where You Stand—Routine Collection of Data about ServicesEvaluating Specific Programs or ActivitiesUsing the Results of EvaluationCauses of Failure to Meet ObjectivesReporting Evaluation ResultsWhat Is an Annual Report?Who Prepares the Annual Report and When?Preparing the Annual ReportAudiences for Annual ReportTheme of the ReportTelling the Story with GraphicsPicturesUsing Several Different ChannelsChapter 5: Budgeting and FundraisingPreparing the BudgetStaff TimeAdding New Programs and ServicesManaging the BudgetAccountabilityFundraisingFriends/Parent SupportFoundationsCorporate SupportGrant SupportChapter 6: Facilities and Space PlanningMaintaining Library SpaceDay-To-Day IssuesLooking GoodAdult FriendlyChanging Spaces Planning InteriorsHousing the CollectionsFurnishingsInfrastructurePlanning for TechnologyOther ConsiderationsNew LibrariesEvaluating SpaceSection III: Developing and Managing Collections: Challenges and ChangesChapter 7: Collection Development in a Multimedia WorldChanging Nature of Library CollectionsSelection of Print MaterialsSelection of Digital MaterialsSharing ResourcesWeeding the CollectionSelection PoliciesKeeping Up with Changing NeedsChapter 8: Acquisition, Automated Systems and AccessMaterials AcquisitionAutomated SystemsCataloging and ClassificationChanges in Automated SystemsCirculationAccess Shelving MaterialsMarketing the CollectionPromoting Electronic MediaChapter 9: Intellectual Freedom and Privacy IssuesIssues in Intellectual FreedomSpecific Issues with Digital ResourcesBasic Steps for Preserving Intellectual Freedom in Youth ServicesStep One: Know the Documents Supported by the American Library AssociationStep Two: Have a Selection Policy in PlaceStep Three: Be Prepared to Deal with ChallengesChildren's Right to Privacy in Public and School LibrariesBasic Steps for Preserving the Privacy of Library UsersStep One: Develop a Privacy PolicyStep Two: Review Your Privacy PracticesStep Three: Protecting Kids from Social Media MisuseTalking Points for Explaining Library PolicySection IV: Managing Services: Challenges and Changes Chapter 10: Programs and Services for ChildrenReading Enhancement ProgramsSteps in Planning a StorytimeMaking Preschool Programs Available to Offsite ChildrenReading Development Programs for School Age ChildrenHelping Children Find InformationInformation Services in LibrariesAlternative Delivery ProgramsHomework HelpEnrichment Programs for ChildrenChecklist for Planning Craft and Activity ProgramsPrograms to Increase Library VisibilityPreparing for an EventAttracting a Large AudiencePlanning an Author VisitOther Programs to Increase Library VisibilityChapter 11: Outreach and Cooperative ProgramsSchool and Public Library CooperationResource sharingCommunicationSchool Programs and ServicesSharing SpaceWorking with Child Serving AgenciesPublic Library OutreachOutreach to Day Care Chapter 12: Marketing and Maintaining a Public ProfileBrandingDeveloping a Marketing PlanPublic RelationsQuality Library ServicesMeeting the PublicHandouts: Flyers. Posters, Bookmarks and BrochuresElectronic Media Promotion ServicesNews ReleasesPublic Service AnnouncementsMedia InterviewsPaid AdvertisingEvaluating Marketing and Public RelationsSection V: Creating a Productive Work Environment: Challenges and ChangesChapter 13: Recruiting and Retaining Staff and VolunteersStaffing Plan Process of Hiring InterviewingOrientation of New StaffStaff RetentionOngoing Staff TrainingRewarding Staff AchievementHandling Potential Conflict Situations Conflict about Work HabitsDealing with GrievancesPerformance AppraisalUsing VolunteersChapter 14: Leadership and Staff CommunicationsWorking with Other DepartmentsCreating an Effective Departmental TeamBalancing Communication ChannelsFace-to-face CommunicationTelephone CallsTextingElectronic MailPut It in PrintOccasions for Sending MemosLettersReaching the Entire DepartmentSharing Ideas with Other Youth LibrariansNetworking within a System or RegionBroadening Your NetworkAttending ConferencesSection VI: Looking toward the Future: Challenge and ChangeChapter 15: Changing Media and Changing ServicesTransliteracyMerging Media PlatformsEncouraging Interactivity in the LibraryInclusive Services for All Media for All PatronsChanging World of PublishingAcquiring and Providing Digital MaterialsMaintaining an Atmosphere that Welcomes ChangeEncourage New Ideas and SuggestionsAllow ExperimentationAllow Criticism of Imposed ChangeDon't Stop TalkingReferences and Additional ResourcesIndex

Administrators, department heads, and professional development coordinators will find this book to be a useful teaching tool for designing and updating library services.