Susan Wallace is Professor of Continuing Education at Nottingham Trent University. She previously taught for ten years in Further Education and has worked in a local authority advisory role for post-16 education. She is the author of a number of books, including Teaching, Tutoring and Training in the Lifelong Learning Sector and Managing Behaviour in the Lifelong Learning Sector.

• IntroductionWhy Are They Here?Students TalkingWhere Do We Start?The Rule BookGreat ExpectationsBreaking OutPutting the Flags OutTeachers Talking14-19 LearnersBehaviour Theory

This looks great. I will make it a recommended text for the ′Understanding and managing challenging behaviour′ module.