Del 22 - Advances in Industrial and Labor Relations

Managing and Resolving Workplace Conflict

Inbunden, Engelska, 2016

AvDavid Lewin,Paul J. Gollan,David B. Lipsky,Ariel C. Avgar,J. Ryan Lamare,USA) Lewin, David (University of California Los Angeles,Australia) Gollan, Paul J. (The University of Queensland,USA) Lipsky, David B. (Cornell University,USA) Avgar, Ariel C. (University of Illinois at Urbana-Champaign,USA) Lamare, J. Ryan (University of Illinois at Urbana-Champaign

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In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called “alternative dispute resolution” (ADR), an approach that involves the use of mediation, arbitration, and other third-party dispute resolution techniques, rather than litigation, to resolve workplace disputes. Some employers have established so-called “conflict management systems,” a pro-active, strategic approach to handling workplace conflict. This volume contains chapters by some of the world’s leading scholars of workplace dispute resolution and conflict management as well as chapters by emerging younger scholars in these fields. The chapters present original research that combines cutting-edge thinking about the theoretical dimensions of ADR and conflict management along with rigorous empirical analyses of real-life data.

Produktinformation

Utgivningsdatum2016-07-26
Mått152 x 229 x 25 mm
Vikt666 g
FormatInbunden
SpråkEngelska
SerieAdvances in Industrial and Labor Relations
Antal sidor280
FörlagEmerald Publishing Limited
ISBN9781786350602

Tillhör följande kategorier

Introduction: New Research on Managing and Resolving Workplace Conflict: Setting the StageConflict and Employment Relations in the Individual Rights Era - Alexander J. S. ColvinResolving Workplace Conflicts Through Litigation: Evidence, Analysis, and Implications - David Lewin Remedy-Seeking Responses to Discrimination: Does Management-Employee Similarity Matter? - Cynthia L. Gramm and John F. SchnellEmployment Lawyers and Mandatory Arbitration: Facilitating or Forestalling Access to Justice? - Mark D. GoughBeyond Repeat Players: Experience and Employment Arbitration Outcomes in the Securities Industry - J. Ryan LamareNetworked Dispute Resolution: The National Implementation Body in Irish Industrial Relations - William K. Roche and Colman HigginsToward a System of Conflict Management? Cultural Change and Resistance in a Healthcare Organization - Paul L. Latreille and Richard SaundryTreating Conflict: The Adoption of a Conflict Management System in a Hospital Setting - Ariel C. Avgar