Judy Whichard is President of Consulting Associates, an educational consulting firm specializing in diversity. She is a former international banker, inner city teacher, high school principal, and assistant professor at Colorado State University. She is coauthor of Knowledge Nomads and the Nervously Employed, as well as many articles on presentations on facilitation, educational policy and reform, training, and diversity.Nathalie L. Kees is Associate Professor in the Counseling and Career Development Program, Colorado State University, where she teaches courses in counseling, diversity, and educational psychology. A Licensed Professional Counselor, she also runs a private practice and has served as a group facilitator, trainer, and consultant to school districts, universities, government agencies, non-profits, and businesses. She has published dozens of articles in such publications as the Journal of Counseling and Development and the Journal for Specialists in Group Work, and has served on a variety of task forces promoting diversity.

• Publisher's NoteIntroduction1 The Evolving Managerial Role2 Facilitating Work Groups3 Facilitating Inspirational Environments4 Facilitating Collaborative Decision Making5 Facilitating Communication and Conflict Resolution6 Facilitating Work Sessions7 Facilitating Diversity8 Resources for FacilitatorsNotesIndex

Consultant Whichard and Kees describe those instances in which managers are called upon to lead groups in brainstorming sessions, training and meetings as opportunities to define goals and tasks, create a climate of mutual support, and bridge differences among members of the organization to collaborate and innovate. They give practical tips on facilitating work groups whether in inspirational environments, in collaborative decision making or conflict resolution, and also describe how to facilitate in diversity and within work sessions. They provide a list of resources.

Judy Whichard is President of Consulting Associates, an educational consulting firm specializing in diversity. She is a former international banker, inner city teacher, high school principal, and assistant professor at Colorado State University. She is coauthor of Knowledge Nomads and the Nervously Employed, as well as many articles on presentations on facilitation, educational policy and reform, training, and diversity.Nathalie L. Kees is Associate Professor in the Counseling and Career Development Program, Colorado State University, where she teaches courses in counseling, diversity, and educational psychology. A Licensed Professional Counselor, she also runs a private practice and has served as a group facilitator, trainer, and consultant to school districts, universities, government agencies, non-profits, and businesses. She has published dozens of articles in such publications as the Journal of Counseling and Development and the Journal for Specialists in Group Work, and has served on a variety of task forces promoting diversity.

• Publisher's NoteIntroduction1 The Evolving Managerial Role2 Facilitating Work Groups3 Facilitating Inspirational Environments4 Facilitating Collaborative Decision Making5 Facilitating Communication and Conflict Resolution6 Facilitating Work Sessions7 Facilitating Diversity8 Resources for FacilitatorsNotesIndex

Consultant Whichard and Kees describe those instances in which managers are called upon to lead groups in brainstorming sessions, training and meetings as opportunities to define goals and tasks, create a climate of mutual support, and bridge differences among members of the organization to collaborate and innovate. They give practical tips on facilitating work groups whether in inspirational environments, in collaborative decision making or conflict resolution, and also describe how to facilitate in diversity and within work sessions. They provide a list of resources.

Judy Whichard is President of Consulting Associates, an educational consulting firm specializing in diversity. She is a former international banker, inner city teacher, high school principal, and assistant professor at Colorado State University. She is coauthor of Knowledge Nomads and the Nervously Employed, as well as many articles on presentations on facilitation, educational policy and reform, training, and diversity.Nathalie L. Kees is Associate Professor in the Counseling and Career Development Program, Colorado State University, where she teaches courses in counseling, diversity, and educational psychology. A Licensed Professional Counselor, she also runs a private practice and has served as a group facilitator, trainer, and consultant to school districts, universities, government agencies, non-profits, and businesses. She has published dozens of articles in such publications as the Journal of Counseling and Development and the Journal for Specialists in Group Work, and has served on a variety of task forces promoting diversity.

• Publisher's NoteIntroduction1 The Evolving Managerial Role2 Facilitating Work Groups3 Facilitating Inspirational Environments4 Facilitating Collaborative Decision Making5 Facilitating Communication and Conflict Resolution6 Facilitating Work Sessions7 Facilitating Diversity8 Resources for FacilitatorsNotesIndex

Consultant Whichard and Kees describe those instances in which managers are called upon to lead groups in brainstorming sessions, training and meetings as opportunities to define goals and tasks, create a climate of mutual support, and bridge differences among members of the organization to collaborate and innovate. They give practical tips on facilitating work groups whether in inspirational environments, in collaborative decision making or conflict resolution, and also describe how to facilitate in diversity and within work sessions. They provide a list of resources.