Jerry W. Gilley is Professor and Chair of the Organizational Performance and Change and Human Resource Studies Programs at Colorado State University. Previously on the faculty at Iowa State University, Western Michigan University, and the University of Nebraska-Lincoln, he also served as Principal and Director of Organization and Professional Development for Mercer Human Resource Consulting. Currently serving as President of the Academy of Human Resource Development, he is the author, co-author, or co-editor of numerous articles and over a dozen books, including The Manager as Politician (Praeger, 2005), The Performance Challenge, Beyond the Learning Organization, Stop Managing, Start Coaching, and the award-winning Organizational Learning, Performance, and Change.Ann Gilley is Associate Professor of Management at Ferris State University and Vice President of Trilogy Consulting Group, a performance consulting firm. Formerly on the faculty at Colorado State University, she is the author, co-author, or co-editor of several books, including The Manager as Change Leader (Praeger, 2005), Critical Issues in HRD, The Performance Challenge, Beyond the Learning Organization, and the award-winning Organizational Learning, Performance, and Change.

Jerry Gilley and Ann Gilley focus on performance coaching and describe how a manager plays that particular role. They define its nature and purposes, and detail the roles and responsibilities of types of coaches: trainers, strategists, performance appraisers, and career advisors. Important skills, practices, and the process of coaching are then detailed. Some checklists and forms are included.

Jerry W. Gilley is Professor and Chair of the Organizational Performance and Change and Human Resource Studies Programs at Colorado State University. Previously on the faculty at Iowa State University, Western Michigan University, and the University of Nebraska-Lincoln, he also served as Principal and Director of Organization and Professional Development for Mercer Human Resource Consulting. Currently serving as President of the Academy of Human Resource Development, he is the author, co-author, or co-editor of numerous articles and over a dozen books, including The Manager as Politician (Praeger, 2005), The Performance Challenge, Beyond the Learning Organization, Stop Managing, Start Coaching, and the award-winning Organizational Learning, Performance, and Change.Ann Gilley is Associate Professor of Management at Ferris State University and Vice President of Trilogy Consulting Group, a performance consulting firm. Formerly on the faculty at Colorado State University, she is the author, co-author, or co-editor of several books, including The Manager as Change Leader (Praeger, 2005), Critical Issues in HRD, The Performance Challenge, Beyond the Learning Organization, and the award-winning Organizational Learning, Performance, and Change.

Jerry Gilley and Ann Gilley focus on performance coaching and describe how a manager plays that particular role. They define its nature and purposes, and detail the roles and responsibilities of types of coaches: trainers, strategists, performance appraisers, and career advisors. Important skills, practices, and the process of coaching are then detailed. Some checklists and forms are included.

Jerry W. Gilley is Professor and Chair of the Organizational Performance and Change and Human Resource Studies Programs at Colorado State University. Previously on the faculty at Iowa State University, Western Michigan University, and the University of Nebraska-Lincoln, he also served as Principal and Director of Organization and Professional Development for Mercer Human Resource Consulting. Currently serving as President of the Academy of Human Resource Development, he is the author, co-author, or co-editor of numerous articles and over a dozen books, including The Manager as Politician (Praeger, 2005), The Performance Challenge, Beyond the Learning Organization, Stop Managing, Start Coaching, and the award-winning Organizational Learning, Performance, and Change.Ann Gilley is Associate Professor of Management at Ferris State University and Vice President of Trilogy Consulting Group, a performance consulting firm. Formerly on the faculty at Colorado State University, she is the author, co-author, or co-editor of several books, including The Manager as Change Leader (Praeger, 2005), Critical Issues in HRD, The Performance Challenge, Beyond the Learning Organization, and the award-winning Organizational Learning, Performance, and Change.

Jerry Gilley and Ann Gilley focus on performance coaching and describe how a manager plays that particular role. They define its nature and purposes, and detail the roles and responsibilities of types of coaches: trainers, strategists, performance appraisers, and career advisors. Important skills, practices, and the process of coaching are then detailed. Some checklists and forms are included.