Management

Total Quality in a Global Environment

Häftad, Engelska, 1995

Av Michael J. Stahl, Stahl, Michael J Stahl

379 kr

Beställningsvara. Skickas inom 7-10 vardagar

Fri frakt för medlemmar vid köp för minst 249 kr.

This introductory text for management students is exceptional in that it integrates quality as a theme throughout. Features include: * 18 chapters, making this text manageable for a one-semester course * Examples from over 125 international companies * Icons in the margins distinguishing US-based and none US-based company examples * Cases with TQM applications integrated throughout each chapter * A quality, international, ethics, and diversity exhibit in each chapter * Experiential learning excercises in each chapter * Critical thinking questions at the end of each major section within each chapter * Chapter summaries

Produktinformation

Utgivningsdatum1995-02-16
Mått193 x 237 x 31 mm
Vikt992 g
FormatHäftad
SpråkEngelska
Antal sidor580
FörlagJohn Wiley & Sons Inc
ISBN9781557866110

Tillhör följande kategorier

Projektledning inom Ekonomi och ledarskap

Part I: Management Today:. 1. Managers and Organizations Today.2. The Evolution Toward Total Quality Management.3. International Competition and Management.4. Managerial Ethics and Corporate Social Responsibility.Part II: Planning and Strategic Management for Customer Value:.5. Decision Making, Problem Solving and Continuous Improvement.6. Corporate and Competitive Strategy.7. Customer Value Strategy.Part III: Organizing for Total Quality:.8. Organizational Structure and Design.9. Managing Human Resource Systems.10. Organizational Culture and Change.Part IV: Behavioral Processes:.11. Leadership.12. Motivation.13. Communication.14. Teams and Groups.Part V: Control and Systems Improvement:.15. Statistical and Other Quality Tools for Systems Improvement.16. Management Information Systems.17. Managing Technology and Technological Change.18. Operations Management for Control and Improvement.