Management

Tim Hannagan has worked as an educator and manager in both the private and public sectors, including more than 10 years as principal and chief executive of a further education corporation.

• Section A  Managing Change1     The management challenge 2     Leadership in organisations3     Creating a consumer focus4     Managing in the public sectorSection B  Managing Strategy5             Managing a creative strategy 6             Developing an innovative business plan7             Controlling quality in organisations8             Marketing and environmental assessmentSection C  Managing People9             Organisational theory and design10          Communicating in organisations11          Human resource management12          The challenge of motivating othersSection D  Managing the Organisation13          Decision-making processes in organisations14          Operations management in organisations15          Information technology and control16          Financial control and accounting in organisationsSection E   Contemporary Management Issues17          Ethical values and corporate social responsibility18          Environmental issues and corporate environmental management19          Globalisation and multinational management20          Twenty-first century management in perspective