"...this volume contains a large and diverse amount of empirical data, models and examples from different disciplines addressing the complex challenges and opportunities that the Internet as a technology, offers to society...To sum up, therefore, this is on the whole a good and interesting book, containing some solid papers, aimed at a diverse audience including, managers, policy planners, executives and academics, and one that I am likely to return to to complement other work on the challenges and opportunities of the ICT era" --TECHNOVATION, Volume 26, Issue 7, July 2006