ADRIAN FURNHAM is Professor of Psychology at University College, London, UK. He is on the editorial board of a number of journals, has received many awards, and was recognized as the most productive psychologist in the world from 1980 to 1989. He is the author of over 600 journal articles and more than 42 books, including successful, popular management books. He acts as a consultant to a number of bodies including HM Government, British Airways, HBOS and SAP and also a number of multinational corporations. He writes regular columns in the Daily Telegraph and The Sunday Times and is a frequent contributor to BBC radio and television.

• Preface Introduction The Essays: Affirmative Shopping All Chiefs Now Anti-Commercialism Art and Science of Haggling Asking Simple Questions Bad Mouthing Products Banality of Leadership Breaking the Code Business Virtues Business Recovery Capture Bonded Employee Carrot and Stick Management Chain of Happiness Conscientizing the Public Consumer Boycotts Corporate Courage Corporate Police Corruption at Work Courage and Cowardice Disengagement Levels Dress for Success Executive Ed Excess Fear and Greed Feedback Phobia Full Glass Optimism Funny Business Gossip is Good For You Higher Education Psychiatric Disorders Hurrah for Managerialism Identity at Work Intelligence and Wealth Leadership Potential Lookism at Work Management Neurosis Modern Management Styles Negotiation Skills Courses Obsessive Compulsive Manager On-Line Shopping Petty Tyranny Personality Testing at Work Politeness at Work Product Knowledge Maybe a Dangerous Thing Rainbow Marketing Sales Intelligence Sat Nav Market Segmenting Shopper Span of Control Sudden Departness Trainer Effect Unorthodox Sales Training USPs and RHP Work Addictions

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