Management Fundamentals

Robert N. Lussier is a professor of management at Springfield College and taught management for more than 35 years. He is a prolific writer, with more than 500 publications to his credit. His articles have been published in the Academy of Entrepreneurship Journal, Business Horizons, Entrepreneurship Theory and Practice, Family Business Review, Journal of Business Strategies, Journal of Management Education, Journal of Small Business Management, Journal of Small Business Strategy, SAM Advanced Management Journal, and several others. He also has a human resources management textbook (with John Hendon) published by SAGE and other textbooks.More than two million people globally have used his textbooks, earning him an unsurpassed national and international reputation as an author and keynote speaker. Dr. Lussier is the founder of Publish Don’t Perish (www.publishdonotperish.com) and through contact, his Publish Don’t Perish: The Top Secrets to Get Published book, and workshops has helped hundreds of institutions and individuals in 80-plus countries get published. His presentations inspire comments like: “Bob explains complex business topics in an easy-to-understand language while keeping his audience engaged and spellbound” (Dr. Raj V. Mahto, professor, University of New Mexico)Dr. Lussier also consults to a wide array of commercial and nonprofit organizations. In fact, some of the material in the book was developed for such clients as Baystate Medical Center, Coca-Cola, Friendly’s Ice Cream, National Institute of Financial Education, Mead, Monsanto, Smith & Wesson, the Social Security Administration, the Visiting Nurse Association, and YMCAs.Dr. Lussier holds a bachelor of science in business administration from Salem State College, master’s degrees in business and education from Suffolk University (AACSB accredited), and a doctorate in management from the University of New Haven (AACSB MBA accredited, prior to doctoral accreditation).

• PrefaceAcknowledgmentsAbout the AuthorPart I: The Global Management EnvironmentChapter 1. Management and Its HistoryIdeas on Management at IKEAWhy Study Management?What Is a Manager’s Responsibility?What Does It Take to Be a Successful Manager?Management FunctionsManagement RolesDifferences Among ManagersA Brief History of ManagementObjectives of the BookTrends and Issues in ManagementChapter 2. The Global Environment: Culture, Ethics, and Social ResponsibilityIdeas on Management at UnileverThe Global EnvironmentTypes of Businesses in the Global EnvironmentEthnocentrism Is Out and “Made in America” Is BlurredOrganizational CultureBusiness EthicsUnethical BehaviorFactors That Influence Behavior to Be Ethical or UnethicalGuides to Ethical BehaviorManaging EthicsSocial Responsibility and SustainabilityTrends and Issues in ManagementChapter 3. Managing Diversity, Equity, and Inclusion With a Global MindsetPart II: PlanningChapter 4. Creative Problem Solving and Decision MakingChapter 5. Planning and Managing Global BusinessChapter 6. Managing Change, Innovation, and EntrepreneurshipPart III: OrganizingChapter 7. Organizing and Delegating WorkChapter 8. Managing TeamworkChapter 9. Human Resources ManagementAppendix. Career Management and NetworkingPart IV: LeadingChapter 10. Organizational Behavior: Power, Politics, Negotiation, and ConflictChapter 11. Motivating for High PerformanceChapter 12. Leading With InfluenceChapter 13. Communication, Information Technology, and Emotional IntelligencePart V: ControllingChapter 14. Managing Control Systems, Finances, and PeopleChapter 15. Operations, Quality, and ProductivityGlossaryNotesName IndexCompany IndexSubject IndexList of Features

"Overall, I like the motivation chapter. Frankly, it is one of the reasons I selected this text. My field is organizational behavior, and I am impressed with the explanations of each theory and the summary of how one can combine the theories and make sense of them as three elements of motivation (content, process and reinforcement)."