"Overall the book provides an excellent resource not only for those who are concerned with macro-ergonomics issues but also for those with a general interest in ergonomics....Additionally, anyone with a role in organisational interventions at the individual, system or organisational level, will find the book of value and should enable work systems to be optimised, yielding organisations that have improved worker well being and productivity, and are better placed to meet future challenges, in particular change."—Ergonomics"Hendrick and Kleiner's much-needed resource comes in handy for human factors/ergonomics (HF/E) professionals by taking understanding of macroergonomics to a higher level....This book is organized and presented well, making it a pleasurable must-read for those seeking to understand macroergonomics and to take advantage of its potential. It is also an excellent source for a great amount of research done in this field, as it presents the state-of-the-art of macroergonomics research and applications. The book will be particularly helpful for teaching macroergonomics to undergraduate and graduate students."—Ergonomics in Design