Mike Straw, UK founded Achieve Breakthrough in 2003, a leading organizational change consultancy whose 12 global consultants work closely with clients to deliver bespoke Breakthrough Programmes, enabling them to achieve and sustain significant step changes and business performance improvements. Achieve Breakthrough was recognized as Consultancy of the Year in 2013 by the CIPD, demonstrating the company's impact over the past 10 years.Mike has 25 years' experience in industry working with large corporations such as Roche, Novartis, PepsiCo, Diageo, Heineken, Microsoft, AMEX and Large Acute NHS hospitals. Mike is a regular speaker on the topic of transformative and cultural change. He is connected to Bath University Business School (UK) and Duke University (USA) where he runs the innovation and leadership transformation sections of their MBA programmes.Paul Adams is CEO for Glory Global Solutions where he leads the global management team for the new business. He has a 20 year history in leadership/delivering organizational change to brands such as Diageo, The Co-Operative and Smith & Nephew plc. He has a wealth of knowledge from senior executive roles in healthcare, consumer products and retail sectors. Previous experience includes board, management and commercial roles with a number of FTSE100 companies across Europe, the Americas and Asia; delivering key expertise in areas covering new production development, large and complex commercial deals, major global operations and manufacturing.

• A note from the authors viiIntroduction 1Shift 1: Letting go of the past 15Shift 2: Developing breakthrough ambition 27Shift 3: Creating a bold new vision of the future 39Shift 4: Engaging the players in the bold new future 57Shift 5: Cut ting through the DNA 75Shift 6: Keeping the organization future-focused 93Shift 7: Gaining energy from setbacks 109Summary 127Final thoughts 137About the authors 139Acknowledgements 141The extraordinary people club... 143

"There's much wisdom in these short chapters." (PQ Magazine, June 2016)"...this book is a worthwhile read, good value for money and will be welcomed by change practitioners seeking to consolidate their understanding of the change process." (BCS, April 2016)"This book is a useful behavioural prompt for change leaders – hammering home the practices needed to enable change." (People Management, March 2016)"The authors' decades of experience resonate through the writing." (Project, March 2016)"Short, sharp and filled with loads of useful information. Just like a little black book should be." (HR Network Scotland, March 2016)"...provides a practical, concise and insightful guide to understanding your organisation and inventing something extraordinary...we love this book!" (The Marketing Academy, March 2016)

Mike Straw, UK founded Achieve Breakthrough in 2003, a leading organizational change consultancy whose 12 global consultants work closely with clients to deliver bespoke Breakthrough Programmes, enabling them to achieve and sustain significant step changes and business performance improvements. Achieve Breakthrough was recognized as Consultancy of the Year in 2013 by the CIPD, demonstrating the company's impact over the past 10 years.Mike has 25 years' experience in industry working with large corporations such as Roche, Novartis, PepsiCo, Diageo, Heineken, Microsoft, AMEX and Large Acute NHS hospitals. Mike is a regular speaker on the topic of transformative and cultural change. He is connected to Bath University Business School (UK) and Duke University (USA) where he runs the innovation and leadership transformation sections of their MBA programmes.Paul Adams is CEO for Glory Global Solutions where he leads the global management team for the new business. He has a 20 year history in leadership/delivering organizational change to brands such as Diageo, The Co-Operative and Smith & Nephew plc. He has a wealth of knowledge from senior executive roles in healthcare, consumer products and retail sectors. Previous experience includes board, management and commercial roles with a number of FTSE100 companies across Europe, the Americas and Asia; delivering key expertise in areas covering new production development, large and complex commercial deals, major global operations and manufacturing.

• A note from the authors viiIntroduction 1Shift 1: Letting go of the past 15Shift 2: Developing breakthrough ambition 27Shift 3: Creating a bold new vision of the future 39Shift 4: Engaging the players in the bold new future 57Shift 5: Cut ting through the DNA 75Shift 6: Keeping the organization future-focused 93Shift 7: Gaining energy from setbacks 109Summary 127Final thoughts 137About the authors 139Acknowledgements 141The extraordinary people club... 143

"There's much wisdom in these short chapters." (PQ Magazine, June 2016)"...this book is a worthwhile read, good value for money and will be welcomed by change practitioners seeking to consolidate their understanding of the change process." (BCS, April 2016)"This book is a useful behavioural prompt for change leaders – hammering home the practices needed to enable change." (People Management, March 2016)"The authors' decades of experience resonate through the writing." (Project, March 2016)"Short, sharp and filled with loads of useful information. Just like a little black book should be." (HR Network Scotland, March 2016)"...provides a practical, concise and insightful guide to understanding your organisation and inventing something extraordinary...we love this book!" (The Marketing Academy, March 2016)

Mike Straw, UK founded Achieve Breakthrough in 2003, a leading organizational change consultancy whose 12 global consultants work closely with clients to deliver bespoke Breakthrough Programmes, enabling them to achieve and sustain significant step changes and business performance improvements. Achieve Breakthrough was recognized as Consultancy of the Year in 2013 by the CIPD, demonstrating the company's impact over the past 10 years.Mike has 25 years' experience in industry working with large corporations such as Roche, Novartis, PepsiCo, Diageo, Heineken, Microsoft, AMEX and Large Acute NHS hospitals. Mike is a regular speaker on the topic of transformative and cultural change. He is connected to Bath University Business School (UK) and Duke University (USA) where he runs the innovation and leadership transformation sections of their MBA programmes.Paul Adams is CEO for Glory Global Solutions where he leads the global management team for the new business. He has a 20 year history in leadership/delivering organizational change to brands such as Diageo, The Co-Operative and Smith & Nephew plc. He has a wealth of knowledge from senior executive roles in healthcare, consumer products and retail sectors. Previous experience includes board, management and commercial roles with a number of FTSE100 companies across Europe, the Americas and Asia; delivering key expertise in areas covering new production development, large and complex commercial deals, major global operations and manufacturing.

• A note from the authors viiIntroduction 1Shift 1: Letting go of the past 15Shift 2: Developing breakthrough ambition 27Shift 3: Creating a bold new vision of the future 39Shift 4: Engaging the players in the bold new future 57Shift 5: Cut ting through the DNA 75Shift 6: Keeping the organization future-focused 93Shift 7: Gaining energy from setbacks 109Summary 127Final thoughts 137About the authors 139Acknowledgements 141The extraordinary people club... 143

"There's much wisdom in these short chapters." (PQ Magazine, June 2016)"...this book is a worthwhile read, good value for money and will be welcomed by change practitioners seeking to consolidate their understanding of the change process." (BCS, April 2016)"This book is a useful behavioural prompt for change leaders – hammering home the practices needed to enable change." (People Management, March 2016)"The authors' decades of experience resonate through the writing." (Project, March 2016)"Short, sharp and filled with loads of useful information. Just like a little black book should be." (HR Network Scotland, March 2016)"...provides a practical, concise and insightful guide to understanding your organisation and inventing something extraordinary...we love this book!" (The Marketing Academy, March 2016)