Listen Up or Lose Out
How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster
Häftad, Engelska, 2018
329 kr
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Fri frakt för medlemmar vid köp för minst 249 kr.Learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success.Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and under-utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems.Bolton teaches you key communication skills by:breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise;focusing on the speaker’s point of view;asking the right questions, in the right order;and learning how to read people’s feelings and reflect them back Listen Up or Lose Out explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication? Give listening a try!
Produktinformation
- Utgivningsdatum2018-03-23
- Mått152 x 229 x 19 mm
- Vikt308 g
- FormatHäftad
- SpråkEngelska
- Antal sidor272
- FörlagHarperCollins Focus
- ISBN9780814432013