Barbara B. Moran, PhD, was Louis Round Wilson Distinguished Professor at the School of Information and Library Science at the University of North Carolina at Chapel Hill, where she served as dean from 1990 to 1998.Claudia J. Morner, PhD, was dean/professor emerita at the University of New Hampshire, Durham, NH.

• IllustrationsPrefaceAcknowledgmentsSection 1—Introduction1 Managing in Today's Libraries2 The Evolution of Management Thought3 Change: The Innovative ProcessSection 2—Planning4 Strategic Planning, Decision Making, and Policy5 Planning and Maintaining Library Facilities6 Marketing Information ServicesSection 3—Organizing7 Organizations and Organizational Culture8 The Fundamentals of Organization: Specialization and Coordination9 Designing Adaptive Organizational StructuresSection 4—Human Resources10 Staffing the Library11 The Human Resources Function in the Library12 Other Issues in Human Resource ManagementSection 5—Leading13 Motivation in the Workplace14 Organizational Leadership15 Professional Ethics16 Organizational Communication17 Empowering Employees through the Use of TeamsSection 6—Coordinating18 Evaluating Organizational Performance19 Library Finance and Budgets20 Library Fund-Raising (Development) and Grant WritingSection 7—Managing in the 21st Century21 Managers: The Next GenerationIndex

It is essential to teach our future leaders not only to expect this rate of change, but also to master it whenever possible. Library and Information Center Management, now in its ninth edition, attempts to take on that teaching role. . . . Every chapter has been revised using feedback from users of previous editions.