Tom Kwanya is a Knowledge Management specialist with several years of practical experience. He gained a PhD in Information Studies from the University of KwaZulu-Natal, South Africa and is currently consulting for the Government of South Sudan on a project seeking to establish the first modern library and public information centre in the post-conflict country. He previously worked as a Knowledge Management Specialist and E-Communications Manager for research institutions in Kenya. He is currently conducting research on the emerging trends, tools and techniques in library, information and knowledge management. Tom’s areas of research include social networking and media, innovation in research libraries, knowledge management, and public relations in libraries. Christine Stilwell is a Professor of Information Studies at the University of KwaZulu-Natal. She has been rated by the National Research Foundation as an established researcher since 2008 and serves on several academic journal editorial advisory committees. Christine has also published a co-edited book, a directory of South African resource centres, book chapters, and numerous journal articles. Peter Underwood is Honorary Professor at the University of KwaZulu-Natal and Emeritus Professor at the University of Cape Town, having occupied the Chair of Librarianship from 1992-2010. He is the author and co-author of several books and journal articles. Peter focuses on information literacy, information systems management, and organizational behaviour in libraries and information services.

• About the authors1: Introduction Abstract 1.1. Current issues and emerging trends in academic and research librarianship 1.2. Drivers of and barriers to change in libraries and librarianship 1.3. The modern academic and research library user 1.4. The future of academic and research librarianship 2: ‘Point oh’ libraries Abstract 2.1. Advances in web technology: webs 1.0, 2.0, 3.0 and 4.0 2.2. ‘Point oh’ libraries 2.3. Change in libraries: evolution or revolution? 2.4. Reality check: the ‘point oh’ situation in research and academic libraries 3: Library 3.0 Abstract 3.1. Library 3.0 principles 3.2. Comparing Library 3.0 with the other library service models 3.3. The potential of Library 3.0 for research and academic libraries 4: Library 3.0 librarianship Abstract 4.1. Core competencies of ‘Librarian 3.0’ 4.2. Core competencies of users in Library 3.0 4.3. Apomediation in the Library 3.0 context 4.4. Research and academic librarians as apomediaries 5: Becoming 3.0 Abstract 5.1. Library 3.0 in reality 5.2. Library 3.0 tools and resources 5.3. Realising Library 3.0: the roles of users, librarians, professional associations and professional education Index

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Tom Kwanya is a Knowledge Management specialist with several years of practical experience. He gained a PhD in Information Studies from the University of KwaZulu-Natal, South Africa and is currently consulting for the Government of South Sudan on a project seeking to establish the first modern library and public information centre in the post-conflict country. He previously worked as a Knowledge Management Specialist and E-Communications Manager for research institutions in Kenya. He is currently conducting research on the emerging trends, tools and techniques in library, information and knowledge management. Tom’s areas of research include social networking and media, innovation in research libraries, knowledge management, and public relations in libraries. Christine Stilwell is a Professor of Information Studies at the University of KwaZulu-Natal. She has been rated by the National Research Foundation as an established researcher since 2008 and serves on several academic journal editorial advisory committees. Christine has also published a co-edited book, a directory of South African resource centres, book chapters, and numerous journal articles. Peter Underwood is Honorary Professor at the University of KwaZulu-Natal and Emeritus Professor at the University of Cape Town, having occupied the Chair of Librarianship from 1992-2010. He is the author and co-author of several books and journal articles. Peter focuses on information literacy, information systems management, and organizational behaviour in libraries and information services.

• About the authors1: Introduction Abstract 1.1. Current issues and emerging trends in academic and research librarianship 1.2. Drivers of and barriers to change in libraries and librarianship 1.3. The modern academic and research library user 1.4. The future of academic and research librarianship 2: ‘Point oh’ libraries Abstract 2.1. Advances in web technology: webs 1.0, 2.0, 3.0 and 4.0 2.2. ‘Point oh’ libraries 2.3. Change in libraries: evolution or revolution? 2.4. Reality check: the ‘point oh’ situation in research and academic libraries 3: Library 3.0 Abstract 3.1. Library 3.0 principles 3.2. Comparing Library 3.0 with the other library service models 3.3. The potential of Library 3.0 for research and academic libraries 4: Library 3.0 librarianship Abstract 4.1. Core competencies of ‘Librarian 3.0’ 4.2. Core competencies of users in Library 3.0 4.3. Apomediation in the Library 3.0 context 4.4. Research and academic librarians as apomediaries 5: Becoming 3.0 Abstract 5.1. Library 3.0 in reality 5.2. Library 3.0 tools and resources 5.3. Realising Library 3.0: the roles of users, librarians, professional associations and professional education Index

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Tom Kwanya is a Knowledge Management specialist with several years of practical experience. He gained a PhD in Information Studies from the University of KwaZulu-Natal, South Africa and is currently consulting for the Government of South Sudan on a project seeking to establish the first modern library and public information centre in the post-conflict country. He previously worked as a Knowledge Management Specialist and E-Communications Manager for research institutions in Kenya. He is currently conducting research on the emerging trends, tools and techniques in library, information and knowledge management. Tom’s areas of research include social networking and media, innovation in research libraries, knowledge management, and public relations in libraries. Christine Stilwell is a Professor of Information Studies at the University of KwaZulu-Natal. She has been rated by the National Research Foundation as an established researcher since 2008 and serves on several academic journal editorial advisory committees. Christine has also published a co-edited book, a directory of South African resource centres, book chapters, and numerous journal articles. Peter Underwood is Honorary Professor at the University of KwaZulu-Natal and Emeritus Professor at the University of Cape Town, having occupied the Chair of Librarianship from 1992-2010. He is the author and co-author of several books and journal articles. Peter focuses on information literacy, information systems management, and organizational behaviour in libraries and information services.

• About the authors1: Introduction Abstract 1.1. Current issues and emerging trends in academic and research librarianship 1.2. Drivers of and barriers to change in libraries and librarianship 1.3. The modern academic and research library user 1.4. The future of academic and research librarianship 2: ‘Point oh’ libraries Abstract 2.1. Advances in web technology: webs 1.0, 2.0, 3.0 and 4.0 2.2. ‘Point oh’ libraries 2.3. Change in libraries: evolution or revolution? 2.4. Reality check: the ‘point oh’ situation in research and academic libraries 3: Library 3.0 Abstract 3.1. Library 3.0 principles 3.2. Comparing Library 3.0 with the other library service models 3.3. The potential of Library 3.0 for research and academic libraries 4: Library 3.0 librarianship Abstract 4.1. Core competencies of ‘Librarian 3.0’ 4.2. Core competencies of users in Library 3.0 4.3. Apomediation in the Library 3.0 context 4.4. Research and academic librarians as apomediaries 5: Becoming 3.0 Abstract 5.1. Library 3.0 in reality 5.2. Library 3.0 tools and resources 5.3. Realising Library 3.0: the roles of users, librarians, professional associations and professional education Index

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