Susan E. Chase is Associate Professor of Sociology at the University of Tulsa. She is author of Ambiguous Empowerment: The Work Narratives of Women School Superintendents and coauthor of Mothers and Children: Feminist Analyses and Personal Narratives.

• PrefaceIntroductionPart I. City University's Narrative Landscape1 Diversity at City University2 Conflicting Discourses3 Race in CU's Narrative LandscapePart II. Students' Personal Narratives4 Learning to Speak5 Learning to ListenPart III. Students' Protest and Response6 Creating a Voice of Protest7 Walking on Eggshells (And Other Responses)8 Doing the Work of AlliesReflectionsEpilogueAppendixesA Note to People at CUB Methodological IssuesC Interviewees and Interview GuidesD Detailed Tables and Methods of Content AnalysisNotesSelected ReferencesIndex

"Susan E. Chase's focus on the narrative environment and the impact it has on the way students, especially, learn to speak and listen about diversity is a fresh perspective and an important reminder to all that context matters, and what we say and do (our narrative practices) shape and are shaped by it. As faculty and administrators, we have a critical role in creating and understanding that narrative environment. She also reminds us of the power and value of 'integrating academic and extracurricular' areas to strengthen learning and create change. After all, that is how our students live their daily lives . . . knitting the various pieces of the academy together."—Susan Murphy, Vice President, Student and Academic Services, Cornell University

Susan E. Chase is Associate Professor of Sociology at the University of Tulsa. She is author of Ambiguous Empowerment: The Work Narratives of Women School Superintendents and coauthor of Mothers and Children: Feminist Analyses and Personal Narratives.

• PrefaceIntroductionPart I. City University's Narrative Landscape1 Diversity at City University2 Conflicting Discourses3 Race in CU's Narrative LandscapePart II. Students' Personal Narratives4 Learning to Speak5 Learning to ListenPart III. Students' Protest and Response6 Creating a Voice of Protest7 Walking on Eggshells (And Other Responses)8 Doing the Work of AlliesReflectionsEpilogueAppendixesA Note to People at CUB Methodological IssuesC Interviewees and Interview GuidesD Detailed Tables and Methods of Content AnalysisNotesSelected ReferencesIndex

"Susan E. Chase's focus on the narrative environment and the impact it has on the way students, especially, learn to speak and listen about diversity is a fresh perspective and an important reminder to all that context matters, and what we say and do (our narrative practices) shape and are shaped by it. As faculty and administrators, we have a critical role in creating and understanding that narrative environment. She also reminds us of the power and value of 'integrating academic and extracurricular' areas to strengthen learning and create change. After all, that is how our students live their daily lives . . . knitting the various pieces of the academy together."—Susan Murphy, Vice President, Student and Academic Services, Cornell University

Susan E. Chase is Associate Professor of Sociology at the University of Tulsa. She is author of Ambiguous Empowerment: The Work Narratives of Women School Superintendents and coauthor of Mothers and Children: Feminist Analyses and Personal Narratives.

• PrefaceIntroductionPart I. City University's Narrative Landscape1 Diversity at City University2 Conflicting Discourses3 Race in CU's Narrative LandscapePart II. Students' Personal Narratives4 Learning to Speak5 Learning to ListenPart III. Students' Protest and Response6 Creating a Voice of Protest7 Walking on Eggshells (And Other Responses)8 Doing the Work of AlliesReflectionsEpilogueAppendixesA Note to People at CUB Methodological IssuesC Interviewees and Interview GuidesD Detailed Tables and Methods of Content AnalysisNotesSelected ReferencesIndex

"Susan E. Chase's focus on the narrative environment and the impact it has on the way students, especially, learn to speak and listen about diversity is a fresh perspective and an important reminder to all that context matters, and what we say and do (our narrative practices) shape and are shaped by it. As faculty and administrators, we have a critical role in creating and understanding that narrative environment. She also reminds us of the power and value of 'integrating academic and extracurricular' areas to strengthen learning and create change. After all, that is how our students live their daily lives . . . knitting the various pieces of the academy together."—Susan Murphy, Vice President, Student and Academic Services, Cornell University