ELIZABETH F. BARKLEY is professor of music at Foothill College in Los Altos, California. She is a nationally known scholar, educator, and consultant and has been the recipient of several honors, including The Chair Academy's Outstanding Leadership Award for work with learning outcomes assessment and being named California's Higher Education Professor of the Year by The Carnegie Foundation for the Advancement of Teaching. She is author of Student Engagement Techniques from Jossey-Bass. CLAIRE HOWELL MAJOR is professor of higher education at the University of Alabama. Her expertise is in teaching and learning in higher education and in qualitative research methods. With Elizabeth Barkley, she is the author of Collaborative Learning Techniques, Second Edition from Jossey-Bass.