Lean Management Principles for Information Technology

Dr. Gerhard Plenert has 25+ years of professional experience in IT quality and productivity consulting and in working on manufacturing planning and scheduling methods. He has 13 years of academic experience and has over 150 published articles and nine books:EManager: Value Chain Management in an eCommerce World—2001Finite Capacity Scheduling (an APICS / Oliver White Series Book)—2000International Management and Production: Survival Techniques for Corporate AmericaInternational Operations Management (an MBA textbook)—2004Making Innovation Happen: Concept Management through IntegrationOperations Management (A United Nations Training Manual for Developing Country factories)—2005The Plant Operations Deskbook (an APICS series book)Reinventing Lean; Introducing Lean Management into the Supply Chain—2007World Class ManagerDr. Plenert has extensive industry experience, including:Private sectorKraft Foods, Smart and Final, Davis Lay, Ritz-Carlton, Hewlett-Packard, Seagate, Motorola, PPI, Clark Equipment, NCR Corporation, and AT&TConsulting companies—Infosys, Mainstream, AMS, IBM, SCI, SASCorporate "guru" on supply chain management for AMS and InfosysGovernment sectorCalifornia—DCSS, DHSFederal—DSS, US Air Force, Air GuardInternational—United NationsTexas—OAGNew York—City of New York warehousing systemDr. Plenert has extensive academic experience:Ph.D. in mineral economics at the Colorado School of Mines, which is their operations and business management degree (under Gene Woolsey)Eleven years as a full-time faculty member (BYU and CSUC)Currently teaching SCM at the University of San DiegoTeaching operations, manufacturing, and supply chain management as far away as Malaysia and EnglandDr. Plenert has:Worked in senior managementGenerated up to triple the office productivity with the same staffingWorked as an industry consultant implementing SCM, ERP, and eBusiness systems and designing a next-generation enterprise modelLiterally "written the book" on leading-edge supply chain management concepts like Finite Capacity Scheduling (FCS), Advanced Planning and Scheduling (APS), and World Class ManagementTaken a 14+% defect rate down to 2%Brought setup times from 20 minutes to as low as 6 minutesReduced facility-wide inventories by 40%Dr. Plenert’s ideas and publications have been endorsed by people like Steven Covey and companies like Motorola, AT&T, Black & Decker, and FedEx.

• WHY A BOOK ON LEAN INFORMATION TECHNOLOGY? Why Look at IT? What Is the Problem? IT Background. Are We Doing the Right Things? The Art of Managing Change. BRINGING LEAN INTO INFORMATION TECHNOLOGY? How Can Lean Help IT? What is Lean? Are We Working on the Correct Problem? Or Are We Creating More Problems? The Lean IT Event. Meaningful Metrics. LEAN INFORMATION TECHNOLOGY ON INTO THE FUTURE. IT Maturity.

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